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A passenger told an air hostess that he needed a cup of water to take his medicine when the plane just took off. she told him that she would bring him the water in ten minutes. thirty minutes later, when the passenger’s ring for service sounded, the air hostess flew in a hurry. she was kept so busy that she forgot to give him the water. As a result, the passenger was held up(延迟) to take his medicine. she hurried over to him with a cup of water, but he refused it.
In the following hours on the flight, each time the air hostess passed the passenger she would ask him with a smile whether he needed help or not. but the passenger never paid attention to her. when he was going to get off the plane, the passenger asked the air hostess to hand him the passengers’ brochure(小册子). she was very sad. she knew that he would write down sharp words, but with a smile she handed it to him. off the plane, she opened the brochure, and broke a smile, for the passenger wrote, “on the flight, you asked me whether I need help or not for twelve times in all. how can I refuse your twelve sincere smiles?” That’s right! who can refuse twelve sincere smiles from a person?
小题1:What did the passenger need when the plane just took off ?
A.brochure to write something
B.A cup of water to take his medicine
C.The air hostess to make an apologize
D.To get off the plane at once
小题2:Why did the air hostess forget to give him the water ?
A.ecause the passenger was angry
B.Because the passenger was very cruel
C.Because she was very busy
D.Because she was not friendly to the passenger
小题3:Why was the air hostess very sad ?
A.She thought the passenger would write down bad words
B.She thought she couldn`t give the passenger any help
C.She thought the passenger would tell her manager
D.She thought she should say sorry to the passenger again
小题4:The Chinese meaning of the word “sincere”is ________
A.自豪的B.婉转的C.真诚的D.委屈的
小题5:Do you think which is the best title for the passage ?
A.The air hostessB.A cup of waterC.Twelve smilesD.On the plane

小题1:B
小题2:C
小题3:A
小题4:C
小题5:C

试题分析:这篇短文说的是在飞机上一名乘客请空中小姐给他拿杯水,他要吃药。但因为空中小姐太忙了把这件事忘了,乘客很生气。在接下来的时间里,这名空姐每次经过这位乘客的旁边时都会带着微笑礼貌的询问是否需要她的帮助。在下飞机时乘客在小册子上对这位空姐的热情服务给予了肯定。
小题1:细节理解题。根据文章的 开头A passenger told an air hostess that he needed a cup of water to take his medicine when the plane just took off.在飞机刚刚起飞后,一名乘客对空姐说他需要一杯水来吃药。由此我们可以知道答案为B。
小题2:细节理解题。根据文章第一段she was kept so busy that she forgot to give him the water,她如此忙以至于她忘了给乘客拿水。由此我们可以知道是这位空姐是因为太忙了所以把这件事忘了。故选C。
小题3:推理判断题。由文意可知,空姐因为太忙而忘了给乘客拿水,虽然之后她给乘客拿来了水但是却被拒绝了,这位乘客生气了,所以空姐以为他会在小册子上写对他不好的话。故选A。
小题4:词义猜测题。句意:我怎么能拒绝你真诚的微笑呢?由文意可知,虽然乘客很生气,不接受空姐的服务,但是这位空姐每次经过他的时候都面带微笑的问他是否需要帮助。这位空姐是真诚的,她是真的想要为乘客服务,所以她脸上的微笑也是真诚的。故选C。
小题5:主旨大意题。这篇文章主要为我们讲了一个空姐用自己真诚的微笑打动乘客的故事,故twelve smiles,十二个微笑,这个题目最能概括出本文的大意,故选C。
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