Question

【题目】Dear Sir or Madam，

Last Thursday， I traveled on the 8:00 a.m. train from Glasgow to London King’s Cross and I was quite angry with the service of your company.

The train didn’t come on time and it was forty minutes late when it left Glasgow. A man at the station said sorry to us， but he didn’t give us any reasons for the delay (误点) . We then had further delays on the way and had to wait another thirty minutes. As a result， I missed my plane from London to Frankfurt and had to wait for several hours.

What’s more， the service on the train was also very poor. The trip took more than five hours. Unluckily， we could buy nothing but some soft drinks on the train. Worst of all， something was wrong with the air conditioning (空调系统) and it got hotter and hotter in the train. Before we reached King’s Cross， the temperature was over 40°C.

Because of your poor service， I feel you should pay me compensation (赔偿).

I am looking forward to hearing from you.

Yours faithfully

David Roberson

【1】When did the train leave Glasgow?

A. At 8:00 a.m. B. At 8:40 a.m.

C. At 9:00 a.m. D. At 9:20 a.m.

【2】How did David go to Frankfurt from London?

A. By plane. B. By bus. C. By car. D. By train.

【3】How long did David stay on the train?

A. 40 minutes. B. 30 minutes.

C. 70 minutes. D. Over 5 hours.

【4】What could David buy on the train?

A. Hot dogs. B. Sandwiches.

C. Soft drinks. D. Hamburgers.

【5】Which of the following is NOT true?

A. This is a complaint letter.

B. David was very pleased with the trip.

C. The service of the company was very poor.

D. There was something wrong with the air conditioning on the train.

Answer 1

【答案】

【1】B

【2】A

【3】D

【4】C

【5】B

【解析】

试题分析：短文大意：这是一篇投诉信，原因是由于火车晚点40分钟使作者耽误了自己的飞机，而且火车上的服务非常差，作者希望得到赔偿。

【1】B细节理解题。根据文章The train didn’t come on time and it was forty minutes late when it left Glasgow.可知火车离开格拉斯哥的时候是40分钟之后，就是8点40.故选B。

【2】A细节理解题。根据文章I missed my plane from London to Frankfurt and had to wait for several hours.可知作者是乘坐飞机从伦敦到法兰克福市。故选A。

【3】D细节理解题。根据文章The trip took more than five hours.可知作者在火车上度过了5个小时。故选D。

【4】C细节理解题。根据文章we could buy nothing but some soft drinks on the train.可知作者在火车上只能买软饮料。故选C。

【5】B细节理解题。根据文章可知，这是一封投诉信，不是一封感谢信。故A正确。作者的旅途很不高兴。故B错误 火车上的服务非常差。故C正确。故本题选B。