Question

In the past, when people had problems, they went to their families or friends to get advice. Today it is possible to get advice from radio shows, TV programmes and telephone hot lines, too. Most telephone hot lines are completely anonymous---callers do not have to say their names or telephone numbers. Most hot lines are usually free, too, even if the calls are long distance(距离). Other hot lines pay their advisers for their work. Usually the advisers are professionals with years of education and experience, but sometimes, the advisers have only taken a short class before starting to work on the hot line. All the advisers listen to people and help them solve their problems.
小题1:Today when people have problems, ________．

A．they can only ask their families for help

B．they can only get help from their friends

C．they can get help from telephone hot lines

D．they go to the advisers to get help

小题2:Callers         the hot line for the advice or the phone calls．

A．pay much	B．have to pay
C．don’t have to pay	D．get money from

小题3:The advisers working at the hot line               ．

A．are usually professionals	B．have all taken a short class
C．can solve any problem	D．are not all paid

小题4:How do the hot line advisers work?

A．They do what the callers tell them to do．

B．They go to the callers to help them．

C．They give advice to the callers by phone．

D．They ask people to come to see him．

Answer 1

小题1:C
小题2:C
小题3:A
小题4:C

试题分析：这篇短文中作者主要讲述了当人们有困难时，可以不用像以前一样去向父母或朋友寻求帮助，而是可以向电话热线求助，文章主要介绍了电话热线的特点及其工作人员的情况。
小题1:细节理解题。根据文中第二句Today it is possible to get advice from radio shows, TV programmes and telephone hot lines, too.可知，C选项符合文意，而Ａ和Ｂ项是以前的老办法，Ｄ项描述不准确，是直接通过热线求助，而不需要亲自去见给予建议者；故选Ｃ。
小题2:细节理解题。根据文中Most hot lines are usually free, too, even if the calls are long distance.一句可知，热点电话求助是大多免费的，故选C。
小题3:细节理解题。根据Usually the advisers are professionals with years of education and experience,一句可知，大部分的接线员都是受过专业训练有经验的；故选A。
小题4:推理判断题。根据最后一句All the advisers listen to people and help them solve problems.可知，接线员的工作主要就是倾听打进热线的观众的问题并给予指导和帮助，故选C。