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Dear Sir,
I'm writing to you about my staying at your hotel.My wife and I 1 on Saturday,May 15 and stayed for a week.Though we were treated 2 and found the service excellent,we think there are one or two matters we 3 bring your attention to.
1.We had hoped for a nice 4 from our busy work lives,and your ad said,“comfortable and quiet”.We went to have a chance to enjoy ourselves.However,we were 5 to find that repairs were sometimes needed,but is it 6 necessary to start early in the morning?
2.We had hoped to 7 in your “wonderful pool”.To our disappointment,we found that it was closed for the whole time of our stay.
I 8 you do not mind me writing to you 9 these things,but I would be happy if you could give me some explanations.As I 10 at the start,it is a pity,and your service is so good in other fields.
Jim Green
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