Question

请先阅读下面短文，掌握其大意。然后从方框中所给的词中选出最恰当的10个填空

hear	listen	how	succesnfully	place	hurt
what	before	them	because	natural	life

Deal with Conflict

Losing friends is about as easy as making friends if you don’t know how to deal with conflict (冲突). Conflict is part of everyone’s   1 . It will show up at school, at work and at home. It's OK to feel angry, annoyed or sad. These feelings are   2  , but different people deal with   3   in different ways. Some people shout, call people names or eyen hit the person who has   4   them. Others do their best to keep away from disagreements but very few deal with conflict   5  .

Dealing with conflict is a step by step process (过程).   6   you start discussing the problem, calm down, count to 10 and imagine a relaxing   7  . Then, say what is really bothering you, but watch how you express yourself. Don’t complain. Share   8 you feel by using “I …”. For example, don’t say “You are always ordering me to do this or to do that," but “I feel sad   9   you don’t pay attention to what I think.”

You want people to   10  your opinion so make sure you practice what you want to say. Listen carefully to the other person and accept that he or she might see the problem in a different way. Be open-minded and willing to say sorry.

Answer 1

1. life      2. natural     3. them    4. hurt           5. successfully

6. Before   7. place       8. how    9. because    10. hear