Giving someone good news is easy, but what about bad news? Are there any good ways to give bad news without making people too upset? The following steps might help:
Say something positive. Try to start or end the conversation with some good news, so that it’s not all bad. For example, “ You did very well in the interview, but unfortunately we’ve given the job to somebody else.”
Prepare your listener for the news. Use phrases to introduce what you’re going to say, like “Unfortunately, …”, “ I’m really sorry , but…” or “ I’m afraid I’ve got some bad news.” This gives the listener time to prepare for what you’re going to say.
Try to give a reason. People like know why things go wrong. Try to explain the decision. If someone doesn’t get the job, can you explain why? If you have to cancel an appointment, try to give a reason.
Use a soft tone of voice. If you’re giving someone bad news, try to use a soft, calm voice to make your sound kind. Say things to show you understand, like “I’m really sorry.” Or “I know this must be disappointing.”
1. Which step isn’t mentioned in the passage?
A. Talk about problems
B. Try to give a reason
C. Say something positive
D. Prepare your listener for the news
2.What does the underlined word “ tone” mean in Chinese?
A. 词语 B. 语气 C. 眼神 D. 手势
3.Linda failed the test. She could tell her mum the news beginning with “__________”.
A. You lucky thing!
B. You’ll never guess what.
C. Bad news, I’m afraid.
D. That’s really wonderful.
4. Which of the following is NOT true according to the passage?
A. “Unfortunately” can be used to tell the bad news.
B. You can start the conversation with some good news.
C. Tone of voice is important when giving the bad news.
D. Nobody likes to know the reason why things go wrong.
5.The best title for the passage is “ _______”.
A. Bad news can be good news
B. Good ways to give bad news
C. It’s easy to give bad news
D. Giving bad news without any trouble
1.A
2.B
3.C
4.D
5.B
【解析】
试题分析：给某人一个好消息是很容易的，但是坏消息呢？有什么好方法告诉别人的时候，不会让他人心烦意乱呢？下面的方法可以帮助你。1.说一些积极的事情。2.给你的听者一些准备。3.尽力给一个原因。4. 用一个柔软的语气。
1.中哪一点没有提到？通过阅读短文，明确第一自然段为中心句，接下来讲述了将一个坏消息告诉他人，却不让人心烦意乱的方法，结合这些方法，只有第一选项没有提到。故选A
2.tone of voice.句意：用一个柔软的语气。结合本段中的解释，明确词意为语气。故选 B
3.用什么样的开头来告诉她的母亲？联系短文中的建议：Prepare your listener for the news.句意：你的听者对这个消息有一个准备。在下文中给出了一些话语开头的语言，结合选项，选择第三项。故选C
4.
5.
考点：日常生活类短文阅读。
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