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14.Have you ever been in a conflict(冲突)?Do you know how to solve it?Conflict resolution is a peaceful way of trying to solve a conflict.Both sides in the conflict explain what they think happened to cause it.The person who listens to both sides is called the mediator(调解人).
After both sides tell what they think happened to cause the conflict,they discuss ways to solve it.They try to come up with a"resolution"that both sides agree to.They cannot be angry during the communication.Everyone should use good listening and attending skills while talking.If voices get too loud or it appears that someone is angry,the mediator will speak up and have them treat each other with respect.After different suggestions are shared in how to mediate the conflict,it is time for
discussing the best solution(解决办法).
Here is an example of how conflict resolution works step by step in a school playground setting:
●Someone says a student pushed him on the football field.
●The person who was accused as the"pusher"says it was actually an accident.
●The person who was pushed gets the mediator.
●The mediator takes the two persons to a quieter place,away from others to talk.
●The mediator calms them down and lets them know he understands their feelings.
●Each person describes what happened
●The mediator repeats what he heard,so it is clear to everyone.
●The mediator asks for ideas to solve the problem.
●The two persons offer their own solutions.
●The two persons have a discussion and come to an agreement.
●The mediator makes sure the persons follow the solution.
●The mediator offers praise for solving the problem.
Conflict resolution can be used in many environments.It encourages people to tell what really happened,to share their feelings,and to work together peacefully to solve the problem.It offers people workable steps to reach an agreement with the help of a mediator.
38.According to the passage,if two students have had a fight,they had betterB.
A.call the police
B.get a mediator
C.ask parents for ideas
D.describe the fight to teachers
39.In conflict resolution,the mediator's job is toB.
A.describe what really happened to both sides
B.help both sides reach an agreement in a proper way
C.listen to both sides and then punish the trouble maker
D.write down what both sides have explained in the communication
40.The underlined words"was accused"in this passage might mean"C"in Chinese.
A.被惩罚
B.被轻视
C.被指责
D.被否定
41.The writer gives the example in the passage in order toD.
A.show how a mediator works in a football match
B.help us know the importance of a mediator in daily life
C.show how conflict resolution is used in different environments
D.help us clearly understand the workable steps in conflict resolution.

分析 文章大意:这是一篇说明文,主要介绍如何解决冲突,如果你和其他人发生冲突,如何解决呢?和平的方式解决冲突是很好的一种,双方可以找一个调解人,调解人提醒双方控制脾气,尊重彼此,互相倾听,和气说话,作者还列举了如何在学校操场上逐步解决冲突的例子.

解答 38.答案:B.细节理解题.根据第一段.Have you ever been in a conflict(冲突)?Do you know how to solve it?Both sides in the conflict explain what they think happened to cause it.The person who listens to both sides is called the mediator(调解人).你有过冲突吗?你知道如何解决它吗?冲突消解法是一种和平的解决冲突的方法,冲突双方解释他们认为是什么造成的冲突,听取双方意见的人被称为调解人.及列举的解决冲突几点中不断出现的"mediator(调解人)",可知,如果两个两个学生打架了,最好找个调解人.选B.
39.答案:B.细节理解题.根据最后一句It offers people workable steps to reach an agreement with the help of a mediator.它为人们提供了切实可行的措施在调解人的帮助下来达成协议.可知,调解人的工作是帮助双方以适当的方式达成一个协议.选B.
40.答案:C.词义猜测题.根据后面的as the"pusher"作为推人者,可知,应该是"被指责"的人,选C.
41.答案:D.细节理解题.根据最后一句It offers people workable steps to reach an agreement with the help of a mediator.它为人们提供了切实可行的措施在调解人的帮助下来达成协议.可知,作者列举的例子目的是"帮助我们清楚地了解在解决冲突的可行的措施.",选D.

点评 阅读题型,要注重句子与句子之间、段落与段落之间逻辑关系以及对篇章的整体理解.根据所给问题选择正确选项完成试题.

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