Question

Dear Sir or Madam:

Last Thursday I traveled on the 8:00 a.m. train from Glasgow to London King's Cross and I was quite angry with the service (服务) of your company.

The train didn't come on time and it was forty minutes late when it left Glasgow. A man at the station said sorry to us, but he didn't give us any reasons for the delay(延迟). We then had further delays on the way and had to wait another thirty minutes. As a result, I missed my plane from London to Frankfurt and had to wait for several hours.

What's more, the service on the train was also very poor. The trip took more than five hours. Unluckily. we could buy nothing but some soft drinks on the train. Worst of all, something was wrong with the air conditioning (空调系统) and it got hotter and hotter in the train. Before we reached King's Cross the temperature was over 40℃.

Because of your poor service. I feel you should pay me compensation（赔偿）．

I am looking forward to hearing from you.

Yours faithfully,

David Roberson

1.When did the train leave Glasgow?

A. At 8:00 a.m. B. At 8:40 a.m.

C. At 9:00 a.m. D. At 9:20 a.m.

2.How long did David stay on the train?

A . 40 minutes. B. 30 minutes.

C. 70 minutes. D. Over 5 hours.

3.What could David buy on the train?

A. Hot dogs. B. Sandwiches.

C. Soft drinks. D. Hamburgers.

4.Which of the following is TRUE?

A. David didn’t catch the plane from London to Glasgow.

B. David wants to get compensation for the poor service.

C. The train was late but the service was not too bad.

D. The temperature was not so high on the train.

Answer 1