Question

Shopping online is easier than actually going to a store and saves your time. However, it’s not always that easy. Sometimes, you may have a few problems.

Xu Zijiao, 21, a student at Sichuan University, often buys clothes on Taobao. “The colors might be different. And since you can’t feel the clothes, the quality might be bad,” Xu said.

Many people had similar experiences to Xu – buying something that isn’t as good as the advertisements suggest, or going into a store for a special offer but still paying a lot. What would you do if your consumer rights(消费者权利)were broken? Guangzhou Daily reported that according to a research, 60 percent consumers would give up without fighting for their rights.

March 15 is World Consumer Rights Day. According to consumer protection laws in China, consumers have nine rights, including the right to guaranteed safety, truthful information, free choice and respect.

How can we fight for our consumer rights? Here are some tips:

1. Learn some of the differences between real and false goods.

2. Check the label (标签) and read the information carefully before you buy something.

3. Get a receipt (收据) for all your goods and services.

4. If you find there’s any problem with your goods, talk to the seller first, and try to get your money back or get an exchange. If you can’t reach an agreement, call 12315 or go to your local consumers association for help.

1.The second paragraph uses Xu Zijiao’s example to show _____.

A. there are problems with shopping online

B. shopping online is a good way to buy things

C. how to buy clothes on Taobao

D. the advantages of shopping online

2.Shopping online has the following disadvantages EXCEPT _____.

A.the quality is not always as good as they promise

B. the online shops can better protect consumer rights

C. we can only know about the goods from the advertisements

D. you may pay a lot more even if there is a special offer

3. According to the law, consumers have the following rights EXCEPT _____.

A. guaranteed safetyB. truthful information

C. cheap prices D. free choice and respect

4.If you buy false goods, you’d better first_____.

A. talk to the seller

B. call 12315

C. fight with the seller

D. turn to the local government for helpxkb1.com

 

Answer 1

1.A

2.B

3.C

4.A

【解析】

试题分析：本文叙述的是网上购物存在的一些问题以及消费者如何维护自己的权益。网购比去实体店购物更方便也更节省时间，但质量无法保证。消费者应学会维护自己的合法权益，文章中介绍了一些方法。

1.1】细节理解题。根据第一段最后一句Sometimes, you may have a few problems.而接下来就举了Xu Zijiao的例子，可知是为了说明网上购物会有一些问题。 故选A。

2.2】细节理解题。根据buying something that isn’t as good as the advertisements suggest, or going into a store for a special offer but still paying a lot.可知A，C,D都是网购的缺点。故答案选B。

3.3】细节理解题。根据consumers have nine rights, including the right to guaranteed safety, truthful information, free choice and respect.可知消费者没有要求低价格的权利，故选C。

4.4】细节理解题。根据If you find there’s any problem with your goods, talk to the seller first，可知如果你买了假货，你最好先和卖家交流。故选A。

考点：生活类短文阅读。