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 Dear Sir or Madam,
Last Thursday, I traveled on the 8:00 a.m. train from Glasgow to London King’s Cross and I was quite angry about the service of your station.
The train didn’t come on time and it was forty minutes late when it left Glasgow. A man at the station said sorry to us, but he didn’t give us any reasons for the delay (误点). We then had further delays on the way and had to wait another thirty minutes. So I missed my plane from London to Frankfurt and had to wait for several hours.
What’s more (更重要的是), the service on the train was quite poor. The trip took more than five hours. Unluckily, we could buy nothing but some soft drinks on the train. Worst of all, something was wrong with the air conditioning and it got hotter and hotter in the train. Before we arrived in King’s Cross, the temperature was over 40℃.
Because of your poor service, I think you should pay me compensation (赔偿).
I’m looking forward to hearing from you.
Yours, David Robertson
请根据短文内容从所给的选项中选出最佳选项。
小题1:When did the train leave Glasgow?
A. At 8:00 a.m.             B. At 8:40 a.m.      C. At 9:00 a.m. 
小题2:How did David go to Frankfurt from London?
A. By plane.               B. By bus.      C. By car.
小题3:How long did David stay on the train?
A. 40 minutes.            B. 30 minutes.    C. Over 5 hours.
小题4:What could David buy on the train?
A. Hot dogs.            B. Sandwiches.    C. Soft drinks.
小题5:Which of the following is NOT true? 
A. This is not a thank-you letter.
B. David was very pleased with the trip.
C. The service of the station was very poor.

小题1:B
小题2:A
小题3:C
小题4:C
小题5:B

试题分析:这是一篇投诉信,原因是由于火车晚点40分钟使作者耽误了自己的飞机,而且火车上的服务非常差,作者希望得到赔偿。
小题1:细节题。根据文章The train didn’t come on time and it was forty minutes late when it left Glasgow.火车离开格拉斯哥的时候是40分钟之后,就是8点40.故选B
小题2:细节题。根据文章I missed my plane from London to Frankfurt and had to wait for several hours.可知,作者是乘坐飞机从伦敦到法兰克福市。故选A
小题3:细节题。根据文章The trip took more than five hours.可知,作者在火车上度过了5个小时。故选C
小题4:细节题。根据文章we could buy nothing but some soft drinks on the train.可知,作者在火车上只能买软饮料。故选C
小题5:细节判断题。根据文章可知,这是一封投诉信,不是一封感谢信。故A正确。作者的旅途很不高兴。故B错误 火车上的服务非常差。故C正确。故本题选B
点评:本文的思路清晰,结构明确。首先对作者所说明的事情进行理解。本文细节题很多,对于细节题,学生在理解全文的基础上要对题目中关键字在文章中迅速定位,找到相对应的出处,答题比较备选答案的区别及和文章信息最相关的是哪个,即那个就为正确答案。
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