Do you know the open-air art gallery in London's Blackall Street? Probably -not. Not many Londoners know it either, but Henri does and he is willing to show it to you.
Henri used to sleep in parks until he met a charity(慈善机构) that helps homeless people get back on their feet by becoming tour guides.
Rather than show traditional London sights, “Unseen Tours" take people off the beaten track. Henri has been teaching tourists about the history and architecture of Shoreditch, where he slept on public benches for three years.
When he felt separated from the society, contact with the volunteer network "The Sock Mob" gave Henri hope. "Not everyone just looked down on me," he said. The tours aren't the only actions trying to help those who have suffered a misfortune to stand tall again.
An innovative(创新的) college for homeless people in London, the first of its kind in the country, is attracting hundreds of students. The Recovery College, set up by St Mungo's charity, is providing courses designed to improve technical skills and life skills.
According to Andy Williams, who helps to organize the college, the most popular courses have proved to be about raising self-confidence and developing self-pride.
Steve, now in his 50s, told a reporter how much of a difference it makes to "have a bit of confidence". He had difficulty learning to read and had to leave school when he was 12. Because Steve's problem was not recognized at the time, he was "seen to be unable to read or write", and suffered with depression and alcohol addiction. He says the status of "student" is itself important for people who are used to being treated as outcasts（被遗弃者）
Some charities aim not only to help the homeless become independent but also to make them popular. The Homeless World Cup started ten years ago. Today the tournament draws teams from 48 countries made up of players-men and women-who are, or have been, living in the streets. It gives them a chance to become football heroes.
【小题1】The underlined part "take people off the beaten track" means "take people to______.”
| A．famous galleries | B．traditional sights |
| C．unusual places | D．public benches |
| A．By training them to be guides |
| B．By offering them different courses. |
| C．By keeping in contact with them. |
| D．By asking more students to help them. |
| A．wasn't treated as a normal student |
| B．had much confidence in himself |
| C．didn't want to study at school |
| D．left school because of depression |
| A．become football stars | B．improve life skills |
| C．gain self-confidence | D．find proper jobs |
| A．Confidence Back Now. | B．London Tour. |
| C．The Popular Homeless. | D．Football Heroes. |
【小题1】C
【小题2】B
【小题3】A
【小题4】C
【小题5】A
解析试题分析：本文介绍了伦敦在无家可归问题上的几种做法，这些做法的共同目的就是要树立起他们的自信，让他们重新获得生活的动力。其中一种方法就是让流浪街头的人们当起了导游，他们不是带游客去名胜古迹，而是带领游客去了解他们所熟悉的大街小巷的历史和建筑。
【小题1】C词义猜测题。根据Rather than show traditional London sights，可知这些人们要带游客去的不是那些著名景点，由此推断他们是另辟蹊径，带领人们去那些不同寻常的地方，故答案选C。
【小题2】B细节理解题。根据The Recovery College, set up by St Mungo's charity, is providing courses designed to improve technical skills and life skills可知这所大学给学生提供不同的课程，所以选B。
【小题3】A细节理解题。根据文章倒数第二段He had difficulty learning to read and had to leave school when he was 12. He says the status of "student" is itself important for people who are used to being treated as outcasts .可知Steve被认为是不正常的孩子。故答案选A。
【小题4】C细节理解题。根据文章末段Some charities aim not only to help the homeless become independent but also to make them popular. 可知本段介绍一些慈善机构来帮助人们独立并且成功，由此推断The Homeless World Cup started ten years ago.是为了帮助无家可归的人获得自信，故答案选C。
【小题5】A主旨大意题。纵观全文可知本人主要叙述的是一些慈善机构是如何帮助无家可归的人重新独立并找回自信的，所以答案选A。
考点：考查社会生活类短文阅读。
阅读快车系列答案科目：高中英语 来源： 题型：阅读理解
Dear Mr. Barton,
I am writing for the residents’ association (业主协会) to inform you of our feelings about your act. We’ve really had enough of you. Although we have tried to speak to you politely on several occasions, you have always answered with a stream of verbal abuse(辱骂).
Ever since you moved in three months ago, you have shown very little consideration for the other residents of this building, though many residents expressed their unhappiness with you. For the past six weekends, you have held very noisy parties, which have not finished until early the next morning. As you know, most of the people here are elderly or have very young children, and the noise keeps them awake all night. You don’t have to be so noisy, do you? Last weekend the situation deteriorated when two of your friends fought with each other on the first floor. The fighting was so bad that the police had to be called. What’s more, your friends left the stairs in a terrible state --- they even broke two windows on their way out! We feel that we can’t bear this type of act.
We strongly demand that you pay for this damage to the window soon. If you don’t and you carry on being a nuisance(令人讨厌的人或物). We will kick you out! Legal steps will be taken if necessary.
Yours sincerely
【小题1】What does the writer feel?
| A．Excited | B．Surprised | C．Angry | D．Happy |
| A．Changed | B．Improved | C．Moved | D．Worsened |
| A．To ask Mr. Barton to leave the building for the peace. |
| B．To inform Mr. Barton of the noise he made. |
| C．To talk about what Mr. Barton did. |
| D．To give a warning to Mr. Barton. |
| A．Because Mr. Barton broke two windows. |
| B．Because Mr. Barton made too much noise. |
| C．Because Mr. Barton’s friends fought. |
| D．Because Mr. Barton beat a child and an old man. |
| A．Mr. Barton paid no attention to the others’ unhappiness. |
| B．Mr. Barton replied to the others’ unhappiness |
| C．Mr. Barton always said sorry to those unhappy with him. |
| D．Mr. Barton never apologized to the other residents. |
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科目：高中英语 来源： 题型：阅读理解
“Have a nice day!” may be a pleasant gesture or a meaningless expression. When my friend Maxie says “Have a nice day” with a smile, I know she sincerely cares about what happens to me. I feel loved and secure since another person cares about me and wishes me well.
“Have a nice day. Next!” This version of the expression is spoken by a salesgirl at the supermarket who is rushing me and my groceries out the door. The words come out in the same tone(腔调)with a fixed procedure. They are spoken at me, not to me. Obviously, the concern for my day and everyone else’s is the management’s attempt to increase business.
The expression is one of those behaviors that help people get along with each other. Sometimes it indicates the end of a meeting. As soon as you hear it, you know the meeting is at an end. Sometimes the expression saves us when we don’t know what to say. “Oh, you just had a tooth out? I’m terribly sorry, but have a nice day.”
The expression can be pleasant. If a stranger says “Have a nice day” to you, you may find it heart-warming because someone you don’t know has tried to be nice to you.
Although the use of the expression is an insincere, meaningless social custom at times, there is nothing wrong with the sentence except that it is a little uninteresting. The salesgirl, the waitress, the teacher, and all the countless others who speak it without thinking may not really care about my day. But in a strange and comfortable way, it’s nice to know they care enough to pretend they care when they really don’t care all that much. While the expression may not often be sincere, it is always spoken. The point is that people say it all the time when they like.
【小题1】 How does the author understand Maxie’s words?
| A．Maxie shows her anxiety to the author. |
| B．Maxie really wishes the author a good day. |
| C．Maxie encourages the author to stay happy. |
| D．Maxie really worries about the author’s security. |
| A．The salesgirl is rude. |
| B．The salesgirl is bored. |
| C．The salesgirl cares about me. |
| D．The salesgirl says the words as a routine. |
| A．try to be polite to you | B．express respect to you |
| C．give his blessing to you | D．share his pleasure with you |
| A．sincerely | B．as thanks |
| C．as a habit | D．encouragingly |
| A．Have a Nice Day — a Social Custom |
| B．Have a Nice Day — a Pleasant Gesture |
| C．Have a Nice Day — a Heart-warming Greeting |
| D．Have a Nice Day — a Polite Ending of a Conversation |
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科目：高中英语 来源： 题型：阅读理解
Hunting
The days of the hunter are almost over in India. This is partly because there is practically nothing left to kill, and partly because some steps have been taken, mainly by banning tiger-shooting, to protect those animals which still survive.
Some people say that Man is naturally a hunter. I disagree with this view. Our earliest forefathers, who at first possessed no weapons, spent their time digging for roots, and were no doubt themselves often hunted by meat-eating animals.
I believe the main reason why the modern hunter kills is that he thinks people will admire his courage in overpowering dangerous animals. Of course, there are some who truly believe that the killing is not really the important thing, and that the chief pleasure lies in the joy of the hunt and the beauties of the wild countryside. There are also those for whom hunting in fact offers a chance to prove themselves and risk death by design; these men go out after dangerous animals like tigers, even if they say they only do it to rid the countryside of a threat. I can respect reasons like these, but they are clearly different from the need to strengthen your high opinion of yourself.
The greatest big-game hunters expressed in their writings something of these finer motives(动机).One of them wrote.
“You must properly respect what you are after and shoot it cleanly and on the animal’s own territory(领地)。You must fix forever in your mind all the wonders of that particular day. This is better than letting him grow a few years older to be attacked and wounded by his own son and eventually eaten, half alive, by other animals, Hunting is not a cruel and senseless killing – not if you respect the thing you kill, not if you kill to enrich your memories, not if you kill to feed your people.”
I can understand such beliefs, and can compare these hunters with those who hunted lions with spears(矛) and bravely caught them by the tail. But this is very different from many tiger—shoots I have seen, in which modern weapons were used. The so—called hunters fired from tall trees or from the backs of trained elephants. Such methods made tigers seem no more dangerous than rabbits.
【小题1】There is no more hunting in India now partly because _________.
| A．it is dangerous to hunt there | B．hunting is already out of date |
| C．hunters want to protect animals | D．there are few animals left to hunt |
| A．to make the countryside safe | B．to earn people’s admiration |
| C．to gain power and influence | D．to improve their health |
| A．Modern hunters lack the courage to hunt face-to-face |
| B．Modern hunters should use more advanced weapons |
| C．Modern hunters like to hunt rabbits instead of tigers |
| D．Modern hunters should put their safety first |
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科目：高中英语 来源： 题型：阅读理解
The structure and workings of the university are ever changing. The university of the past is not like the university of the present and the university of the present will not be like the university of the future. This “adaptation” to the times is what can make some universities great or make some universities among the worst in the nation.
In the past the university was very set in their ways. They did things the way they wanted them done. They paid no attention to the rest of the society and the way the ones paying the bills wanted them done. In the past the professors would lecture endlessly to the students, which often left the students bored and with no idea what was really said to them in the lecture. This is no way to try and teach students; students need interaction with the professors that are paid to teach them. As Paulo Freire believed there needs to be communication between the students and the professors and the class should not be totally memorization. This is the way that things were done in the past.
In the present many universities have either changed or are changing the way that they run their universities. The universities now are taking on many of the modern educational beliefs in order to make changes in the teaching methods. Universities are breaking down many of the divides between majors that they offer. By breaking these barriers the universities are becoming less specialized and more diverse. This goes along with the ideas of Berry who believes that the schools are over-specialized and that the universities are now just machines that are merely meant to produce workers. In the past few years the colleges have been lowering the standards of admission, which in turn lowers the standards of all the schools below the college level. The universities are now on the right track by increasing the standards of admission into their colleges.
【小题1】In the author’s view, what can decide a university’s quality?
| A．What its structure is like. | B．How its workings are run. |
| C．What times it belongs to. | D．Whether it’ll adjust itself. |
| A．They were run in a fixed way. |
| B．They ignored the needs of society. |
| C．They had lower standards of admission. |
| D．Professors lacked interaction with students. |
| A．Positive. | B．Doubtful. | C．Passive. | D．Uncertain. |
| A．Universities in the future. |
| B．The standards of schools. |
| C．The admission into some colleges. |
| D．Other changes of teaching methods. |
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科目：高中英语 来源： 题型：阅读理解
When I learned that my 71-year-old mother was playing Scrabble – a word game – against herself, I knew I had to do something. My husband suggested we give her a computer to play against. I wasn’t sure my mother was ready for it. After all, it had taken 10 years to persuade her to buy an electric cooker. Even so, we packed up our old computer and delivered it to my parents’ home. And so began my mother’s adventure in the world of computers.
It also marked the beginning of an unusual teaching task for me. I’ve taught people of all ages, but I never thought I would be teaching my mother how to do anything. She has been the one teaching me all my life: to cook and sew; to enjoy the good times and put up with the bad. Now it was my turn to give something back.
It wasn’t easy at the beginning. There was so much to explain and to introduce. Slowly but surely, my mother caught on, making notes in a little notebook. After a few months of Scrabble and other games, I decided it was time to introduce her to word processing(文字处理). This proved to be a bigger challenge to her, so I gave her some homework I asked her to write me a letter, using different letter types, colors and spaces.
“Are you this demanding with your kindergarten pupils?” she asked.
“No, of course not,” I said. “They already know how to use a computer.”
My mother isn’t the only one experiencing a fast personal growth period. Thanks to the computer, my father has finally got over his phone allergy(过敏反应). For as long as I can remember, any time I called, my mother would answer. Dad and I have had more phone conversations in the last two months than we’ve had in the past 20 years.
【小题1】What does the author do?
| A．She is a cook. | B．She is a teacher. |
| C．She is a housewife. | D．She is a computer engineer. |
| A．to let her have more chances to write letters |
| B．to support her in doing her homework |
| C．to help her through the bad times |
| D．to make her life more enjoyable |
| A．because her mother had stopped using the telephone |
| B．because she wanted to keep in touch with her mother |
| C．so that her mother could practice what she had learned |
| D．so that mother could be free from housework |
| A．lost interest in cooking | B．took more phone calls |
| C．played more games | D．began to use it |
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科目：高中英语 来源： 题型：阅读理解
The Gold Coast family holidays are always great fun whether you are from Australia or from abroad. There are beautiful beaches, adventure parks, nature parks and so much more.
There are so many sights to see here. It is a pity to drive in a car and you’ll miss a great part of it. Australia is home to many animals and birds that can only be seen when moving slowly and going into the areas that they live.
When you are on a bicycle, you have the advantage of being able to stop whenever you want to see an interesting animal or bird that you have never seen before. It is a quieter mode （方式） of transportation as well, so you might even be able to take a picture. When you are on the beach, you can breathe that clean air and view the beauty of the water and sand. It is a totally different experience from either simply sunbathing or passing it in a car.
There are many choices of hiring a bicycle to experience the Gold Coast attractions. There are stores that will fit a bike perfectly to your size. These bikes for both adults and children are in many styles and colors to please any taste. If you have ever wanted to try a tandem bike （双人单车）, now is your chance, because they have those too.
A bicycle hire on Gold Coast is something that everyone should try at least once. This is a wonderful chance for anyone who likes to cycle and it is also a cheap way to travel with your family.
【小题1】You’d better not drive in a car on Gold Coast because ________.
| A．you will break the traffic rules |
| B．you will cause much noise |
| C．you can’t enjoy the beautiful sights well |
| D．you can’t drive into some parks |
| A．you can take photos of animals |
| B．it is a cheap way of traveling |
| C．you can get a clearer sight of animals |
| D．it is a good way to do sunbathing |
| A．How to hire bikes on Gold Coast. |
| B．What kinds of bikes there are in stores. |
| C．What bikes are the most popular. |
| D．Who can hire bikes on Gold Coast. |
| A．He supports it very much. |
| B．He thinks it’s a personal choice. |
| C．He doesn’t like this way of traveling. |
| D．He thinks it’s only good for adults. |
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科目：高中英语 来源： 题型：阅读理解
No matter what type of business you run, it has to deal with situations in which things go wrong from your customer’s point of view. Complaints can be a great source of information for the organizations. So it’s important to learn to deal with customer complaints efficiently.
Firstly, listen actively to what the customer has to say by keeping comfortable eye contact and giving full attention with no interrupting. You should also show your customer that you do understand him.
Secondly, when receiving a complaint you should apologize for the failure the customer has identified. It’s important for you to know that your apology must appear authentic to the customer, and not an empty exercise. And also you should show the customer you’ve accepted the responsibility and provide him with choices if you have some in hand or otherwise assure the customer you’ll do something about his complaint.
Thirdly, talk with the consumer and discover the best means to resolve his problem. There will be times when, after gathering the facts of a situation, you’ll be unable to resolve the problem immediately. In this case it’s important to let your customer know how long it’ll take to take action on his complaint.
Fourthly, a simple “Thank you” is one way to let the customer know you appreciate the time and effort he has taken to inform you about a problem with your company’s service or product you need to know about.
Lastly, give your customer something that shows your appreciation for him giving the feedback to you. And let him know you’re sorry for the mistake that was made. It isn’t necessary to give something that is costly; but a coupon(赠券) for a free drink or movie is fine.
Your professional and well-organized method of dealing with your customer complaints is one more way that will make you stay ahead of your competitors.
【小题1】What does the passage mainly talk about?
| A．Importance of dealing with customer complaints. |
| B．Effects of customer complaints on business. |
| C．Tips for handling complaints from customers. |
| D．Several factors resulting in customer complaints. |
| A．are easy to deal with | B．are really quite annoying |
| C．can actually be avoided | D．are sometimes beneficial |
| A．touching | B．believable | C．attractive | D．clever |
| A．Showing sincere attitude. |
| B．Making an honest apology. |
| C．Making an absolute promise. |
| D．Listening to the complaint attentively. |
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科目：高中英语 来源： 题型：阅读理解
New technology links the world as never before. Our planet has shrunk. It’s now a “global village” where countries are only seconds away by fax or phone or satellite link. And, of course, our ability to benefit from this high-tech communications equipment is greatly increased by foreign language skills.
Deeply involved with this new technology is a kind of modern businesspeople who have a growing respect for the economic value of doing business abroad. In modern markets, success overseas often helps support domestic business efforts.
Overseas assignments (指派) are becoming increasingly important to advancement within executive (行政) ranks. The executive stationed in another country no longer need fear being “out of sight and out of mind.” He or she can be sure that the overseas effort is central to the company’s plan for success, and that promotions often follow or accompany an assignment abroad. If an employee can succeed in a difficult assignment overseas, superiors will have greater confidence in his or her ability to manage back in the United States where cross-cultural considerations and foreign language issues are becoming more and more common.
Thanks to a variety of relatively inexpensive communications devices (装置) with business applications, even small businesses in the United States are able to get into international markets.
English is still the international language of business. But there is an ever-growing need for people who can speak another language. A second language isn’t generally required to get a job in business, but having language skills gives a candidate the edge when other qualifications appear to be equal.
The employee posted abroad who speaks the country’s language has an opportunity to fast-forward certain negotiations, and can have the cultural insight (洞察力) to know when it is better to move more slowly. The employee at the home office who can communicate well with foreign customers over the telephone or by fax machine is an obvious asset (有价值的人或物) to the firm.
【小题1】With the increased use of high-tech communications equipment, businesspeople ________.
| A．are eager to work overseas |
| B．have to get familiar with modern technology |
| C．are gaining more economic benefits from domestic operations |
| D．are attaching more importance to their overseas business |
| A．leaving all care and worry behind |
| B．being unable to think properly for lack of insight |
| C．being totally out of touch with business at home |
| D．missing opportunities for promotion when abroad |
| A．Ability to speak the customer’s language. |
| B．Connections with businesses overseas. |
| C．Technical know-how. |
| D．Business experience. |
| A．fast-forward their proposals to headquarters |
| B．better control the whole negotiation process |
| C．easily make friends with businesspeople abroad |
| D．easily find new approaches to meet market needs |
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