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    【题目】假如你是李华，是美国某所学校的交换生，你几天前在美国的一个商店买的手机坏了。请你根据以下提示，给该商店客服发一封电子邮件。

    (1)写作目的；

    (2)具体问题：如手机黑屏，不能重启等；

    (3)解决办法：如维修，更换新手机等。

    注意：(1)词数在100字左右；

    (2)可以适当增加细节，以使行文连贯；

    (3)开头语已为你写好。

    Dear Sir or Madam,

    My name is Li Hua, an exchange student from China._________________________________

    ________________________________________________________________________

    ________________________________________________________________________

    ________________________________________________________________________

    ________________________________________________________________________

    ________________________________________________________________________

    ________________________________________________________________________

    ________________________________________________________________________

    ________________________________________________________________________

    ________________________________________________________________________

    Yours sincerely,

    Li Hua

    【答案】Dear Sir or Madam,

    My name is Li Hua, an exchange student from China. I’m writing to complain about the quality of the mobile phone which I bought from your store.

    It unexpectedly went wrong a few days after I bought it. The screen turned out to be black while I was taking photos. I tried to restart it according to the instructions, but it still failed to work. Therefore, I’m sure there is something wrong with the phone. I am hoping that you direct me to a store where I may get it repaired or change it for a new one within the next 3 days. Since your store has gained a good reputation for customer satisfaction, I am confident you will process my complaint at your earlier convenience.

    Looking forward to your early reply.

    Yours Sincerely,

    Li Hua

    【解析】试题分析：本文是提纲类应用文写作。成文时要注意：1.文章主要用第一人称；2.时态：灵活变换；3.文章的内容要点要齐全：（1）写作目的；（2）具体问题：如手机黑屏，不能重启等；（3）解决办法：如维修，更换新手机等。4.注意使用高级词汇和高级句型，以提高文章的档次；5.注意使用一些连接词，使得文章表达自然、流畅。6.注意文章的字数控制，100单词左右。

    【亮点说明】本文内容齐全，结构严谨，层次分明，布局合理，语言精练，同时运用高级句子。定语从句的使用：I’m writing to complain about the quality of the mobile phone which I bought from your store.状语从句的使用：The screen turned out to be black while I was taking photos.宾语从句和定语从句的同时使用：I am hoping that you direct me to a store where I may get it repaired or change it for a new one within the next 3 days.连接词的合理使用也是亮点：but，therefore，etc.

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