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Micro-blog is no longer simply a platform for self-expression, gossip and networking, as it is becoming an increasingly fierce battlefield for businesses wanting to promote their products and services.

Over the last year, micro-blogging has become wildly popular in China, with some 65 million China based micro-blog accounts registered(注册登记) by the end of 2010 and the number is growing by more than 10 million each month, according to Data Center of the China Internet (DCCI).

At present, China’s largest web portal Sina claims to have 5,000 company micro-blog users, including Starbucks, Channel, and IKEA. On the micro-blog pages of the companies, visitors can not only view advertisements, but also see consumer feedback (反馈) and even commentaries on hot social issues.

E-commerce (电子商务) expert Lu Bowang says micro-blogging has opened a whole new dimension of marketing. Through micro-blogs, companies can quickly grasp the attention of potential consumers and interact with them on a regular basis so to develop a friendly link with consumers, Lu said.

An Internet surfer nicknamed Xiaoben posted on his micro-blog page that he enjoyed drinking Puer tea, and within 10 minutes, a micro-blogger who owned an online shop selling Puer tea recommended his shop to Xiaoben. “It is a little bit like magic. I just make a wish, and then I get a micro-blog response.”

However, with more and more people micro-blogging to make money, experts warn that marketing via micro-blog could be a double-edged sword.

Huang Heshui, professor from Xiamen University says micro-blogging is highly personal and private, and that too many advertising messages can annoy micro-blog users leading them to dislike certain brands.

Further, a brand can be as easily damaged as established through micro-blogging, as consumers’ negative feedback about a certain product or company can be very quickly spread in the micro-blog community, Huang added.

The micro-blog managers should set up some rules and regulation to supervise micro-blog marketing, and at the same time, business organizations need to strengthen self-discipline(自律) and try to build up an honesty-based business culture, e-commerce expert Lu Bowang suggested.

 

1. By the end of March. 2011, the number of registered accounts based in China probably has

increased to __________.

A. 65,000,000     B. 10,000,000    C. 5,000      D. 95, 000,000

2. What is the purpose of telling Xiaoben's experience ?

A. To indicate how fast he got the tea.     

B. To strengthen micro-blog based marketing. 

C. To show the win-win situation in micro-blog marketing.    

D. To persuade people to make a wish through micro-blog.

3. From what Professor Huang says, we can learn that_______.

A. Advertising information will lead to micro-bloggers' great anger

B. A brand's reputation can be easily damaged because it's founded through micro-blogging

C. Consumers' reaction plays a vital role in a company's survival in the micro-blog community.

D. Self-discipline requires enhancing if business is to succeed through micro-blogging.

4. Which of the following would be the best title for the passage?

A. Micro-Blog: A Double-Edged Sword  B. Business Online

C. A Fierce Battlefield         D. Micro-Blog Makes its Way to Business

 

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His remarks were welcomed by Yu Jianrong, a professor from the Chinese Academy of Social Sciences, who starts the online campaign to crack down on child begging.
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Which of the following statements is TRUE according to the passage?

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Which of the following directly take part in the campaign to help child beggars?
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B.The All-China Women's Federation and Xinhua News Agency
C.One Foundation and Shanghai Time Plastic Surgery Hospital
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It’s really a tough job for automakers doing marketing and sales in China, where competition is acute and customers have little loyalty. They have tried a range of tricks in recent years.

But there should be a moral bottom line. Unfortunately, a Buick dealership used the tragedy of a two-month-old infant to advertise its cars last week on Weibo – Micro blog. And Hyundai Motor followed suit.

On March 4, an SUV was stolen with the infant left inside alone in the northeastern city of Changchun. The news spread widely on Weibo after the baby’s father called the local police and radio station for help. The next day it was revealed that the infant was choked to death and buried in snow by the thief. The online community expressed its deeply felt sympathy and condolences.

The Buick dealership posted a photo of the baby and two of its cars on its official Weibo account to advertise its GPS system that can locate the stolen car. “A few thoughts on the Changchun stolen car and baby incident: when buying a car it’s entirely OK to choose a brand with advanced technology,” said the post. Though the post was made before tragic fate of the infant was known, the action generated a storm of outrage on Weibo. Some online commentators said it is “marketing at the cost of lives” and “extremely despicable.”

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Both posts were soon deleted. The Buick dealership made an apology on Weibo to the family of the victim and the public. But screenshots saved by users continued to be posted and the negative impact on both brands persists.

The two brands probably didn’t expect such a firestorm of fury from the Internet community, but they really made a big mistake sinking below the moral bottom line. They certainly ruined their own brand images.

The Chinese have the same proverb as the English language – a little leak will sink a great ship. It takes decades to build the great ship of a respectable brand but it can take just a moment of negligence to make it fail completely.

For those in corporate marketing, two lessons should be learned: first, be careful in the era of social media when one wrong can be easily magnified and have disastrous impacts in just a few clicks.

Second and more importantly, think with your brain and heart. Never break the moral bonds of respect for human life and sympathy for our fellow man.

1.Who is to blame for the tragedy of Changchun infant according to the passage?

A.The baby’s father                      B.Buick and Hyundai dealership

C.Weibo                                D.Not clear

2.Which of the following statements is correct?

A.The missing infant was found alive in the stolen car.

B.Micro blog marketing of tragic infant death fuels firestorm of criticism.

C.People can’t see the two posts any more because they were deleted.

D.The two car brands mentioned in the passage spoiled their own reputation by selling the stolen car.

3.What does the underlined word – “despicable” in paragraph 4 mean?

A.Immoral          B.Important         C.Distinguished       D.Considerable

4.The reason why Hyundai’s post was worse than Buick’s is that _________.

A.Hyundai dealership didn’t make an apology on Weibo

B.Buick dealership expressed its deeply sympathy and condolences

C.Hyundai’s post was made after people knew the infant had died

D.Buick’s car was more advanced on its GPS system

5.In the last paragraph, the author encourages people _____________.

A.not to sink below the moral bottom line

B.not to sympathize our fellow man

C.to think twice before making decision

D.to magnify the mistakes people make

 

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