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Every week I would walk into this specific Chevrolet dealer's used car lot to see what the used cars needed in the way of repairs. The general manager's wife Cindy was always very __1__,  treating me like I was below her or that she was __2__ than me. I was always positive and kind, but that never seemed to __3__ with her.

One day she accused me of __4__ her to dye the carpet in a mini-bus that had a stain in the __5__. She had driven the bus for the weekend and said the __6__ was not there. Just trying to __7__ be aggressive(粗俗的), without cause, she __8__ me in front of all her peers that day.

However, instead of being __9__ at being looked upon as someone that was not honest, I went to a florist(种花人) and __10__ almost $100.00 in red roses and had them put in this nice basket. I __11__ a card, and stated that I was sorry for the __12__ and that I did not ever have the __13__ of making her angry.

The following week, I walked into her office like I did every __14__ with my list of used cars that needed some __15__ before they were sold and said, “Hi Cindy,” with my usual __16__ attitude. She gave me a big smile and said, “You bought me __17__.”  Every week thereafter she would __18__ make a point to say, “Hey Mike, Nice to see you, how are you?”

This woman began to change, perhaps because of this small act of __19__. It was actually so nice to see Cindy's whole way of being-__20__ with me. She was always very kind, and would always have a big smile when I walked into her office.

I guess people can change with a little bit of kindness!

1. A. active      B. kind       C. rude                D. polite

2. A. better      B. taller     C. richer              D. happier

3. A. agree       B. work       C. appear             D. stay

4. A. forcing     B. asking     C. charging            D. inviting

5. A. carpet      B. middle     C. bottom              D. bus

6. A. key          B. money       C. tool                D. stain

7. A. naturally    B. quickly     C. continually         D. anxiously

8. A. challenged   B. accused     C. punished            D. criticized

9. A. surprised    B. excited     C. angry               D. sad

10. A. bought      B. planted     C. sold                D. borrowed

11. A. made out          B. picked out 

C. looked through     D. took off

12. A. mistake           B. words      

C. misunderstanding   D. action

13. A. intention   B. mind        C. idea                D. courage

14. A. day         B. hour        C. week                D. month

15. A. change      B. repairs     C. papers              D. attention

16. A. cold        B. happy       C. serious             D. changeable

17. A. flowers     B. cards       C. food                D. carpet

18. A. seldom      B. hardly      C. always              D. sometimes

19. A. kindness          B. present

C. thoughtfulness      D. consideration

20. A. smiles      B. change      C. use                 D. act

1. 解析:选C。联系空后的“treating me like I was below her”及下文对待“我”的态度可知,她对“我”很无礼。

2. 解析:选A。联系“treating me like I was below her”可知,她觉得自己比“我”好许多。

3. 解析:选B。联系空前的“but”可知,尽管“我”总是以积极的态度对她好,可是那并不奏效。work在这里是“起作用,奏效”的意思。

4. 解析:选C。联系空后的“to dye the carpet in a mini-bus that had a stain”可知,因为车内毯子上有污渍,“我”给毯子染色,为这“我”收了她的钱。

5. 解析:选A。联系空前的“to dye the carpet”可知,污渍就在毯子上。

6. 解析:选D。联系空后的“was not there”可知,她认为污渍不在那里。

7. 解析:选C。联系空后的“she __8__ me in front of all her peers that day”可知,她继续对“我”粗俗无礼。

8. 解析:选B。联系前文的“One day she accused me of __4__ her”可知,现在她在她的同伴面前非难“我”。

9. 解析:选C。联系空前的However可知,对于她的无礼与粗俗,“我”没有像平常人那样做出生气的冲动。

10. 解析:选A。联系下文的“You bought me __17__”可知,“我”给她买了100美元的红玫瑰花。

11. 解析:选B。由文意可知,为她买了玫瑰花后,“我”又为她挑选出了卡片。make out辨认出;look through浏览;take off取下,均不符合语境。

12. 解析:选C。由文意可知,对于这个误解,“我”感到很抱歉。A项有一定干扰性,如果说这是个错误的话,那就证明“我”收她的钱是错误的,不符合语境。

13. 解析:选A。联系空后的“of making her angry”可知,“我”告诉她“我”无意惹她生气。intention意图。

14. 解析:选C。联系文章第一句“Every week I would walk into this specific Chevrolet dealer's used car lot”可知,“我”每周去那里一次。

15. 解析:选D。从空后的“before they were sold”可知,在售出以前,这些单子需要她过目,因此用attention最合适。

16. 解析:选B。从前文的“I was always positive and kind”可知,“我”对她总是很友好的,因此是带着高兴的态度。

17. 解析:选A。联系前文的“bought almost $100.00 in red roses”可知,“我”给她买了红玫瑰,因此她说,“你给我买花了。”

18. 解析:选C。联系空后的内容可知,此后她对“我”的态度改变了,因此每周她看到“我”的时候总是问候“我”。

19. 解析:选A。联系文章最后一句“I guess people can change with a little bit of kindness!”可知,作者在这里讲述善良的重大作用。

20. 解析:选B。由前文“The general manager's wife Cindy was always very __1__”,现在她对“我”很友好了,因此此处应为:随着“我”她改变了。

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