Question

【题目】假如你叫李华，你和父母在英国旅游期间于1月28日至30日入住Forest Hotel酒店，但对其提供的服务不满意，请发电子邮件给酒店的管理者进行投诉，要求其道歉并改进服务质量。1.搬运工送到房间的皮箱破损；2.卫生间漏水；3.楼下酒吧有噪音，并持续到很晚，影响休息。
注意：1.文章必须包括所有要点。可适当增加细节，以使文章连贯。2.词数120。3.参考词汇：搬运工porter n; 皮箱suitcase n； 漏水leak vi.

Answer 1

【答案】Dear Manager,

My name is Li Hua. I stayed at your hotel, Forest Hotel, during my visit to the UK from Jan 28 to 30 with my parents. However, the service in your hotel left much to be desired. I'm writing this email to express my opinion.

First, we found our suitcases broken after they were carried to our room by one of your porters. Second, water was leaking out of the toilet in the bathroom third, the noise from the bar downstairs went on so late into the night each night that we couldn't get good rest.

For the above reasons, I have to say that the service in your hotel is of poor quality. Therefore, I would like to receive a written apology from you. Meanwhile, I hope you can improve your service in the future so that none of the above happens again.

Yours sincerely,

Li Hua

【解析】本文是一篇英文信件，要求考生以李华的身份，写一封电子邮件投诉Forest Hotel酒店，写作要点已经给出，属于提纲类短文，内容包括：1.搬运工送到房间的皮箱破损；2.卫生间漏水；3.楼下酒吧有噪音，并持续到很晚，影响休息。写作时考生要围绕列出的要点，充分发挥自己的想象力，灵活运用英语知识，采用不同的表达方式将各要点完整地表述出来。语言力求准确、简洁，运用合适的连接词或过渡词，适当增加细节，以使行文连贯。