Question

根据对话内容，从对话后的选项中选出能填入空白处的最佳选项，然后将答案写到答题卡相应的位置上。选项中有两项多余选项。（共5小题；每小题2分，满分10分）

A: Can't you do something about the service in your hotel, manager?

B:  1.

A: My breakfast, that's the problem.

B: Yes?

A: I ordered a breakfast from room service half an hour ago.

B: Yes?

A: I've phoned room service three times, but my breakfast still hasn't come.

B:  2.  Surely, you are angry.

A: I've got a meeting at nine. And now it seems I'll have to go there without breakfast.

B: Sorry, madam. You ordered breakfast half an hour ago and you've phoned three times since then

A:  3.

B: You should have received your breakfast no later than five or ten minutes after you'd ordered it.

A:  4.

B: 1'll work into this and make sure that the breakfast is sent to you immediately. Full English breakfast, was it?

A: Yes. Full English breakfast.

B:  5.

A: Thanks.

A. I see.

B. That’s right.

C. You are welcome.

D. So what, madam?

E. That’s what I thought.

F. Sorry, madam. What’s the problem exactly?

G. I’ll deal with this and have it sent to your room right away.

 

Answer 1

【答案】

 

1.F

2.A

3.B

4.E

5.G

【解析】

试题分析：

1.客人抱怨旅馆的服务，但是经理不知道服务到底哪里出了问题。故有What’s the problem一问。选择F项。

2.客人说明了问题之后，经理表示听明白了。选择A项。

3.经理重复客人描述的问题，客人予以确认。选择B项。

4.经理说，客人订餐后应该在5到10分钟内送到房间，客人表示自己也是这么认为的。选择E项。

5.由客人最后的感谢可知，经理承诺马上将早餐送到客人房间。选择G项。

考点：对话填空。