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---Good morning. Grand Hotel.

   ---Hello, I'd like to book a room for the nights of the 18th and 19th.

A. What can I do for you?  B. Just a minute, please.

C. What's the matter?     D. At your service.

B


解析:

接电话的服务员要查一下记录看是否有多余的房间,故请预订人等一下。

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