Question

【题目】假如你叫李华，你和父母在英国旅游期间于1月28日至30日入住Forest Hotel酒店，但对其提供的服务不满意，请发电子邮件给酒店的管理者进行投诉，要求其道歉并改进服务质量。1．搬运工送到房间的皮箱破损；2．卫生间漏水；3．楼下酒吧有噪音，并持续到很晚，影响休息。

注意：1．文章必须包括所有要点。可适当增加细节，以使文章连贯。

【1】词数100，文章开头结尾已给出，不计入总词数

【2】参考词汇：搬porter n; 皮箱suitcase n; 漏水leak vi．

Dear Manager，

My name is Li Hua．I stayed at your hotel__________________________

.

.

.

.

.

Yours sincerely，

Li Hua

Answer 1

【答案】

【1】to

【2】with my parents. However, the service in your hotel left much to be desired. I’m writing this email to express my opinion.

First, we found our suitcases broken after they were carried to our room by one of your porters. Second, water was leaking out of the toilet in the bathroom. Third, the noise from the bar downstairs went on so late into the night each night that we couldn’t get good rest.

For the above reasons, I have to say that the service in your hotel is of poor quality. Therefore, I would like to receive a written apology from you. Meanwhile, I hope you can improve your service in the future so that none of the above happens again.

Yours sincerely,

LI HUA

【解析】这是封投诉信，要求考生以根据要点给酒店的管理写一封关于对酒店里的一些设施和服务的不满和意见的书信。在写作的时候，根据要点的不同给与文章不同的时态。除此以外，要注意写作过程中注意使用平时学到的短语和句型，注意行文的连贯和逻辑性。