Question

【题目】The reason why so many of us love gift cards—they’re a lot like cash—is also the reason why they can be hard to replace.If your card is lost or stolen，most retailers are sympathetic，but only if you can prove that you actually purchased，or were gifted，the card.

Preconditions(前提) to replace a gift card

1．Keep the card’s receipt or the gift card number.

2．Put the card number in your mobile wallet.

If you can provide one of those things for the retailer，contact the retailer immediately to look up a missing card.Or you can turn to the generous soul who gave you the card for help.Most retailers maintain tollfree numbers，available on the store’s website and staffed by customer service representatives.They can cancel the card and work on issuing you with a new one.Some retailers，such as Simon Malls，can replace cards over the phone as long as you know the gift card number；others，including Starbucks，replace a lost gift card if you registered online.

Replacement fee

If it’s a store card，you may not even have to pay a replacement fee，but that’s less likely with bankissued gift cards.American Express now offers to replace lost or stolen gift cards for free if you have the original card number，but replacing a Wells Fargo Visa card costs 7.50，or 15 for a check cashing out the remaining funds on the card.

Without proof of ownership

Even if you never wrote down the number and the receipt is long gone，you’re not entirely out of luck.If you already used the gift card to shop online，your data may still be stored in your account—and you can spend it down quickly.

【1】You can probably replace a lost or stolen gift card if you .

A. have opened a mobile wallet account

B. have registered the information of the card online

C. write a letter to American Express to explain the loss

D. apply for a new one to customer service representatives

【2】When can you most likely replace your lost or stolen gift card for free?

A. The card is issued by a bank.

B. You have already used the card to shop online.

C. You enter the appointed website to report the loss.

D. You have the original card number of American Express.

Answer 1

【答案】

【1】B

【2】D

【解析】这篇文章主要讲了很多人喜欢礼品卡的原因。

【1】细节理解题。由文中的“others，including Starbucks，replace a lost gift card if you registered online”可知答案。

【2】细节理解题。根据文章Replacement fee部分第二句中的“American Express now offers to replace lost or stolen gift cards for free if you have the original card number”可知，美国运通公司现在提出免费更换丢失或被盗的礼品卡，前提是你有原始卡号。故答案为D。