A taxi driver taught me a million dollar lesson in customer satisfaction and expectation. Motivational speakers charge thousands of dollars to give training to company executives and staff. It cost me a $12 taxi ride.
I had flown into Dallas for the purpose of calling on a customer. Time was limited and my plan included a quick turn-around trip from and back to the airport. A spotless taxi pulled up. The driver rushed to open the passenger door for me and made sure I was comfortably seated before he closed the door. As he got in the driver’s seat, he mentioned that the neatly-folded Wall Street Journal next to me was for my use. He then showed me several tapes and asked me what type of music I would enjoy. I could not believe the service I was receiving! I took the opportunity to say, “Obviously you take great pride in your work. You must have a story to tell.”
“You bet,” he replied, “I used to be in Microsoft. But I got tired of it, thinking my best would never be good enough. I decided to find my position in life where I could feel proud of being the best I could be. I knew I would never be a rocket scientist, but I love driving cars, helping people and feeling like I have done a full day’s work and done it well. I thought about my personal strengths and ... wham! I became a taxi driver. One thing I know for sure, to be good in my business I could simply meet the expectations of my passengers. But, to be GREAT in my business, I have to go above the customer’s expectations! I like both the sound and the return of being ‘great’ better than just getting by being ‘average’.”
1.What does the writer really want to say in Paragraph 1?
A．The writer thought the driver motivational.
B．The writer benefited a lot from the ride.
C．The writer was over charged for the ride.
D．The writer paid less for the ride.
2.What caused the writer’s curiosity about the taxi driver?
A．His wonderful CD.
B．His touching speech.
C．His high-quality service.
D．His neatly-folded journal.
3.From the last paragraph we know that the taxi driver .
A．is enthusiastic about his work
B．expects much from his work
C．thinks too highly of himself
D．goes above his own expectations
4.Which of the following isthe taxi driver likely to agree?
A．Being great is a must in life.
B．Life is not easy for all of us.
C．Don’t expect too much in life.
D．Every one of us has strengths.
科目：高中英语 来源：2015-2016学年福建师大附中高二下期中考试英语试卷（解析版） 题型：阅读理解
阅读下列短文，从每题所给的四个选项（A、B、C、和 D）中，选出最佳选项，并在答题卡上将该项涂黑。
Alexis, 17, sat quietly in the passenger seat of her dad's car. She let her eyes lazily scan the landscape for wildlife. Then a deer came into view about 200 yards in front of them. "Dad, there's a deer there!" Alexis said. It was a male deer with sharp antlers (角) on each side of its head.
As the car moved closer, Alexis saw that the deer's head was bent toward the ground. Then she heard a scream and saw an arm fly up near the deer's head. Alexis realized the deer was attacking a woman. Sue, a 44-year-old mother, had been out for her morning run. The deer followed her and edged closer. "I knew I was in trouble," Sue says. She went to pick up a stick for self-defense, and the deer charged. It lifted her with its antlers and threw her into the air. Sue could feel blood flew down her leg. Within seconds, the deer had pushed her off the road.
When Alexis and her father pulled up, the deer was throwing Sue like a doll. Alexis looked into the woman's terrified eyes, and before her father had even stopped the car, the teenager jumped quickly out of the car and ran toward the deer. "I was kicking it to get its attention," she says. Then her father, who had followed his daughter, pushed the deer away from the women.
Alexis helped Sue into the car, and then applied a piece of cloth to Sue's injured leg. "We're going to get you to a hospital," Alexis said. Then she heard her father shout loudly. He had been knocked to the ground. Alexis took hold of a hammer from the car and ran to where her father lay on his back. She beat the deer's head and neck, but the blows didn't scare it away. "I was losing faith," she says. "A couple more strikes, Alexis," said her father. "You can do it." Turning the hammer around, Alexis closed her eyes and beat the deer's neck with all her strength. When she opened her eyes, the deer was running away. Alexis got in the driver's seat and sped toward the nearest hospital.
After Sue was treated, she tearfully thanked her rescuers. "You expect a teenage girl to get on the phone and call for help," she says, "not to beat up a deer."
1.What was Sue doing when she was attacked by the deer?
A. She was driving home.
B. She was resting on the road.
C. She was taking exercise.
D. She was feeding wild animals.
2.What did Alexis do to save Sue?
A. She pushed the deer away.
B. She hit the deer with her feet
C. She drove the car to hit the deer.
D. She beat the deer with a hammer.
3.Which of the following words can best describe Alexis?
A. Strong. B. Cruel. C. Energetic. D. Brave.
4. What is the best title for the passage?
A. A Woman Was Seriously Injured
B. A Dangerous Deer Attacked a Woman
C. A Girl Rescued Her Father Successfully
D. A Teenager Saved Others from a Deer Attack
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科目：高中英语 来源：2016届江西师大附中、鹰潭一中高三下第一次联考英语卷（解析版） 题型：阅读理解
Understanding one's own history is important for young people's learning and development. Students are often asked to write a story about their own family's history or about a special person in their family. But too rarely do students focus on the history of their own community or their own people, in a way that helps them to understand why they find themselves in a particular situation.
When people understand their own history, they are able to grapple with the influence of the social structures that sometimes limit the possibilities in their lives. Taking this approach opens the door for young people to be managers of their own learning and development as they understand why they find themselves where they are. ,
Many people I have been talking to about this issue agree that not only schools but also public bodies and families have failed to educate young people about their own history. And I know from my own experience how difficult it was for my father to talk about his family's experience in 1944.This may be a reflection of the sadness that people feel about that history and not wanting to make it a burden on their young people. But in today's situation, those I spoke with now clearly see that as a mistake.
If our society is ever to find a way to properly deal with the influence of our own history, including what has happened to our Native American, African-American and Latino friends, our schools must step up to help young people understand their own stories. Families and related social bodies must do the same.
1.According to Paragraph 1, a good knowledge of our own history can help us_____.
A. become good at writing stories
B. make our influence on the society stronger
C. gain a good understanding of our present situation
D. understand the importance of learning and development
2.What does the underlined phrase "grapple with" in Paragraph 2 mean?
A. Manage. B. Recover.
C. Exercise. D. Determine.
3.It can be inferred from Paragraph 3 that the author's family's experience in 1944 was_____.
A. interesting B. surprising
C. harmful D. painful
4.The passage mainly encourages us to_____.
A. write our own stories
B. learn our own history
C. understand the importance of history
D. have a proper attitude towards history
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科目：高中英语 来源：2016届河南重点中学协作体高三第二次适应性考试英语卷（解析版） 题型：信息匹配
根据短文内容，从短文后的选项中选出能填入空白处的最佳选项。选项中有两项为多余选项。
We all go through times when we feel we are not good enough. We might feel that way at work or in school or even as a parent. Here are some things to remember when you feel like that.
1..When I started my Ph.D. program, I felt like the dumbest person in every class. I couldn’t believe how many smart people were there. I didn’t know if I could measure up to their intelligence or compete in the same league with them. Years later, I found out that almost everyone felt this way, too.
You are unique and have special talents. If you can barely make Hamburger Helper , don’t compare yourself to your sister who is a chef(厨师). I’m sure you can do many things that she can’t. 2. You are you. You are not your sister.
You need to stop chasing perfection. It doesn’t exist. What’s perfect to me is not perfect to you. So if you think that there is some objective measurement of perfection and that the rest of the world is judging you against, then you are wrong. 3..
4..Our sense of self-worth is based in our thoughts. We have been programmed for many years with thoughts about ourselves. Messages come from our parents, our peers, teachers, the media and our own labels. But guess what? They are only thoughts. Just because you think these thoughts, it doesn’t make them true. 5..
A. You have the power to change your future.
B. So focus on your own passions and talents.
C. You are not the only one who feels this way.
D. If you love yourself for who you are, other people will notice.
E. You need to change your thought patterns.
F. One of my favorite sayings is, “Don’t believe a negative thought you think!”
G. Most people are too worried about their own lack of perfection to judge you.
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科目：高中英语 来源：2016届广东省深圳市高三第二次调研考试英语试卷（解析版） 题型：语法填空
阅读下面材料, 在空白处填入适当的内容（1个单词）或括号内单词的正确形式。
Is there such a thing as being “over-protective”?
I can honestly say that my answer to that question 1. (change) dramatically（戏剧性地）since I became a parent.
Before the birth of my daughter, I taught at 2. private school, often viewing my students as over-protected, worrying 3. would happen when they went on to middle schools.
Some did fine, and some did not. Some needed constant pats on the back, words of 4. (encourage) and extra support, which I 5. (happy) gave. Others were content on their own, needing little or no interaction（互动）with their teacher. 6. for the most part, graduates would go on for higher schooling.
I’d always supposed their parents were over-protective, for they were the ones that still walked their 7. (five) graders into the classroom and met them at the school gate.
Admittedly, I laughed at those parents, 8. (think) their children would never learn to be 9. (independence) if they didn’t let go just a little. Then I had my own daughter. The moment I looked at her little face, I 10. (know) I’d do everything in my power to protect her and make sure she always felt safe!
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科目：高中英语 来源：2016届广东佛山高三第二次模拟（4月）考试英语试卷（解析版） 题型：完形填空
英语知识运用
Last Christmas, I didn't get a single Christmas present. This wasn't a ______ I had asked for it. A week before Christmas. I decided that instead of ___presents. I wanted to buy presents for the 43 in the local orphanage (孤儿院）.
When I told my family my plans, there was a lot of _____ . On Christmas Day, however. the _____ shocked me.
As I knocked on the door of the orphanage that morning. I fell _____ and unprepared for what was coming. I almost _ _____ , but then a woman opened the door and ______ as she led me in.
I'd heard a lot about how orphanages were _______ built but the reality was still a shock. I instantly ______ it. There were no smiles. It felt a bit like being in a huge house filled with forgotten. ______ kids.
I was taken to a room full of children, and was suddenly _______ at how empty it felt. I wanted to make these children smile. I felt ___ ,and I was.
But then, as my presents were _____ , the atmosphere in the room changed. I could see the ________ in the eyes of the children. My feeling of powerlessness _______. A little girl ran up to me and _____ my legs. I carried a little boy in my arms and he kissed me on the nose before lying___ ______ against my shoulder, which moved me to tears.
For many of us, Christmas is the best time of the year. The time I spent in the orphanage taught me that the _______ I felt at Christmases should not be taken for granted. It taught me to ______ everything that was mine.
1.A. joke B. holiday C. surprise D. story
2.A. distributing B. receiving C. donating D. exchanging
3.A. doctors B. patients C. workers D. children
4.A. support B. doubt C. disagreement D. humor
5.A. trend B. disaster C. reality D. emotion
6.A. energetic B. ashamed C. excited D. uncomfortable
7.A. turned up B. turned away C. broke down D. broke in
8.A. hesitated B. smiled C. whimpered D. cried
9.A. secretly B. frequently C. poorly D. randomly
10.A. hated B. left C. forgot D. abandoned
11.A. unwanted B. unwilling C. unbearable D. unconscious
12.A. regretful B. angry C. confused D. amused
13.A. proud B. encouraged C. disappointed D. powerless
14.A. picked out B. put aside C. turned down D. handed out
15.A. envy B. kindness C. excitement D. tension
16.A. arose B. grew C. disappeared D. returned
17.A. hugged B. bit C. scratched D. hit
18.A. heavily B. gently C. quickly D. guiltily
19.A. happiness B. gratitude C. respect D. loneliness
20.A. receive B. keep C contribute D. value
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科目：高中英语 来源：2015-2016学年黑龙江双鸭山一中高二下期中考试英语卷（解析版） 题型：短文改错
短文改错
假定英语课上老师要求同桌之间交换修改作文，请你修改你同桌写的以下作文。文中共有10处语言错误。
增加：在缺词处加一个漏字符号(∧)，并在其下面写出该加的词。
删除：把多余的词用斜线(＼)划掉。
修改：在错的词下划一横线，并在该词下面写出修改后的词。
注意：1．每处错误及其修改均仅限一词；
2．只允许修改10处，多者(从第11处起)不计分。
My brother is training to a vet. He’s a hard worker so I think he’ll do very better in his final exams. I’d be surprising if he didn’t find the position right away at an animal hospital. But there was the possibility that he might work at a zoo or maybe an animal park. In several years’s time, he could possible have him own clinic. And the next step could be opening his own animal hospital----who know? Because he has always loved animals, so I can see him being a success in this field. He’ll enjoy every minutes of it !
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科目：高中英语 来源：2015-2016学年安徽师范大学附中高一下期中考试英语卷（解析版） 题型：完形填空
She was chosen to be the first secretary of the state government and has regular and immediate ___________ to the president.
A. opportunity B. control C. effect D. access
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科目：高中英语 来源：2016年北京市朝阳区高三一模英语试卷（解析版） 题型：单项填空
The Oxford English Dictionary is necessary for learning English，so you'd better buy __________．
A．thisB．thatC．itD．one
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