It’s such a happy-looking library, painted yellow, decorated with palm-tree stickers and sheltered from the Florida sun by its own roof. About the size of a microwave oven, it’s pedestrian-friendly, too, waiting for book lovers next to a sidewalk in Palm Beach country Estates, along the northern boundary of Palm Beach Gardens.
It’s a library built with love.
A year ago, shortly after Janey Henriksen saw a Brian Williams report about the Little Free Library organization, a Wisconsin-based nonprofit that aims to promote literacy and build a sense of community in a neighborhood by making books freely available, she announced to her family of four, “That’s what we’re going to do for our spring break!”
Son Austin, now a 10th-grader, didn’t see the point of building a library that resembles a mailbox. But Janey insisted, and husband Peter unwillingly got to work. The 51-year-old owner of a ship supply company modified a small wooden house that he’d built years earlier for daughter Abbie’s toy horses, and made a door of glass.
After adding the library’s final touches, the family hung a signboard on the front, instructing users to “take a book, return a book,” and making the Henriksen library, now one of several hundred like it nationwide and among more than 2,500 in the world, the only Little Free Library in Palm Beach County.
They stocked it with 20 or so books they’d already read, a mix of science fiction, reference titles, novels and kids’ favorites. “I told them, keep in mind that you might not see it again,” said Janey, a stay-at-home mom.
Since then, the collection keeps replenishing itself, thanks to ongoing donations from borrowers. The library now gets an average of five visits a day.
The project’s best payoff, says Peter, are the thank-you notes left behind. “We had no idea in the beginning that it would be so popular.”
【小题1】In what way is the library “pedestrian-friendly”?
| A．It owns a yellow roof. |
| B．It stands near a sidewalk. |
| C．It protects book lovers from the sun. |
| D．It uses palm-tree stickers as decorations. |
| A．by a ship supply company |
| B．on the basis of toy horses |
| C．like a mailbox |
| D．with glass |
| A．It was made by a user of the library. |
| B．It marked a final touch to the library. |
| C．It aimed at making the library last long. |
| D．It indicated the library was a family property. |
| A．donate books to the library |
| B．get paid to collect books for the library |
| C．receive thank-you notes for using the library |
| D．visit the library over 5 times on average daily |
【小题1】B
【小题2】C
【小题3】C
【小题4】A
解析试题分析：文章介绍Janey Henriksen和她的家人一起创办了一个图书馆，给周围的人提供各种图书，因为有人捐书给图书馆和人们及时归还，图书馆运营的很好，得到了回报。
【小题1】细节题：根据文章中第一段：waiting for book lovers next to a sidewalk in ....可知，这座图书馆离人行道很近。选B。
【小题2】细节题：根据文章第四段第一句：···a library that resembles a mailbox.可知这个图书馆建的象一个邮箱。选C。
【小题3】推理题：根据文章第五段的意思，特别是Instructing users to “take a book,return a book.and making .....可知，书有借有还，这样图书馆里才有书。选C。
【小题4】细节题：根据文章倒数第二段：Since then,the collection keeps replenish itself to ongoing donation form borrowers.可知用户捐书给图书馆。选A。
考点：考查社会生活类短文
科目：高中英语 来源： 题型：阅读理解
If a business wants to sell its products internationally, it had better do some market research first. This is a lesson that some large American corporations have learned the hard way.
What’s in the name?
Sometimes the problem is the name. When General Motors introduced its Chevy Nova into Latin America, it overlooked the fact that Nova in Spanish means “It doesn’t go”. Sure enough, the Chevy Nova never went anywhere in Latin America.
Translation problems
Sometimes it is the slogan that doesn’t work. No company knows this better than Pepsi-Cola, with its “Come alive with Pepsi!” campaign. The campaign was so successful in the United States , Pepsi translated its slogan literally for its international campaign. As it turned out , the translations weren’t quite right. Pepsi was begging Germans to “Come out of the grave(坟墓)” and telling the Chinese that “Pepsi brings your ancestors(老祖宗) back from the grave.”
A picture’s worth a thousand words
Other times, the problem involves packaging . A picture of a smiling baby has helped sell countless jars of Gerber baby food. When Gerber started selling baby food in Africa, they used the same packaging as in the US, with the smiling baby on the label. Later they learned that in African countries, the picture on the jar shows what the jar has in it, for many people there can’t read.
Twist of fate
Even the culture and religious factors and pure coincidence can be involved. Thorn McAn shoes have a Thorn McAn “signature” inside. To people in Bangladesh, which is a Muslim country, this signature looked like Arabic script for the word Allah. In that country, feet are considered unclean, and Muslims felt the company was offending God’s name by having people walk on it.
【小题1】From the text we learned that _________.
| A．Chevy Nova was brought in Latin America |
| B．General Motors did the best market research of all companies |
| C．Pepsi still sold well in China owing to the translation problems |
| D．the “Come alive with Pepsi” campaign worked well in the US |
| A．A translation problem | B．Cultural factor |
| C．Religious factor | D．The picture on the jar |
| A．They are not designed attractively |
| B．Their advertisements are not persuasive |
| C．A signature looking like the word Allah was in the shoes |
| D．Problem for Thorn McAn was the company’s name |
| A．Lessons from some large corporations. |
| B．How to make use of advertisements |
| C．The importance of market research |
| D．The importance of packaging |
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科目：高中英语 来源： 题型：阅读理解
There used to be a term that was used to describe someone who drove their vehicles down the highway while staring at the scenery. These drivers just drove slowly, taking their own sweet time, as if they had nothing to do and no place in particular to go. Thus, the expression, “Sunday driver”, was born. Consequently, a Sunday driver wasn’t necessarily someone who was driving on a Sunday. A person could be a Sunday driver any day of the week. The expression simply meant that the person was an obstacle to other drivers who were in a hurry.
The expression probably came about because there was a time when people would often decide to go for a relaxing drive on Sunday afternoons. A Sunday drive was a common occurrence years ago and especially on a nice warm sunny day. There were no stores open on Sunday because of the “blue laws”, so you needed to be sure and fill up the gas tank and make any other needed purchases before Sunday arrived.
Some of the states had strict blue laws that even prohibited some activities on Sunday. However, there is still a lot to be said for the slow, gentle life that once existed. It was a time when very few people worked on Sunday except for those professions vital to our well-being such as those in the medical profession. It was a day “set apart” that was used to rest, visit with neighbors and friends, or maybe go to grandma’s house for supper. Today there are many who return to work and children who go back to school overly tired on Monday due to a lack of rest. Perhaps there would be less stress related illnesses if we really kept Sunday as a day of rest.
【小题1】According to the passage, “Sunday driver” refers to the person who ______.
| A．drives his vehicle on Sundays |
| B．drives for fun and relaxation |
| C．enjoys a weekend break |
| D．makes a Sunday purchase |
| A．Sunday drivers affected traffic flow |
| B．Sunday drivers drove too slowly |
| C．Sunday drivers increased traffic speed |
| D．Sunday drivers felt hatred for other drivers |
| A．Visiting with neighbors and friends. |
| B．Going to the hospital to see a doctor. |
| C．Having a family get-together. |
| D．Selling goods or services. |
| A．earn a lot more money |
| B．experience less pressure |
| C．keep pace with society |
| D．improve academic performance |
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科目：高中英语 来源： 题型：阅读理解
Who do you think breaks the law in our society? If you believe that only tough guys commit crimes, you may have to think again. Unlike in the movies, we can’t divide the world into bad guys and model citizens. Real life is much more complex. In the same way that diseases range from the common cold to fatal forms of cancer, crimes vary in degree. For example, smoking in an elevator will inconvenience people, but much less than threatening them with a gun.
In addition to breaking the law themselves, people tolerate various levels of crime. Why can we tolerate some crimes? It may be that, by seeing others do something, we accept it more easily. For instance, most people will find it easier to speed on a highway when everybody else is driving over the speed limit. When people celebrate a sports championship, if they see someone breaking store windows, they might start breaking windows themselves or even steal from the store. So the people around us influence how much law-breaking we can tolerate.
We must also wonder whether seeing violence on television or reading about it in the newspapers every day makes us tolerate crime more than we should. We become used to seeing blood on the news on television, or in full color in newspapers and magazines. Because we see thousands of dead people on TV, maybe we just try to ignore the situation behind the violence.
If so many citizens tolerate violence and crime, or even commit crimes themselves, it may simply be because of the human mind. Our minds may not care about specific laws. Instead, our minds may have a system of values that usually prevents us from hurting other people to improve our own lives. Yet, when it comes to respecting the rights of a mass of anonymous (不知名的) individuals, we might not be so responsible. While most people would not steal a wallet containing $50, they may not mind cheating on taxes, because cheating on taxes does not hurt any one person. It hurts society, but “society” remains an abstract idea that is not as real as a neighbor or a friend’s friend.
When we realize that so many people have misunderstandings of law-breaking, it is not surprising that so many people tolerate crimes, or even break laws, including me. But how could we improve the level of honesty in our society? Would strict laws help make our society better? Probably not. Honesty will have to come from social pressure: in the family, at school, on the job, each and every one of us can encourage honesty by showing which behavior is unacceptable. And teaching respect should become everyone’s responsibility.
【小题1】According to the author, “Real life is much more complex.” probably means .
| A．there is a wide range of people and crimes in the real life |
| B．smoking in an elevator goes against laws in the real life |
| C．there are much more crimes than diseases in the real life |
| D．some model citizens sometimes break laws in the real life |
| A．They take no notice of the human mind. |
| B．They break the laws unaccepted in their minds. |
| C．They aren’t concerned about some particular laws. |
| D．They hurt other people to improve their own lives. |
| A．their behavior is the same as that of most other people |
| B．they pay no attention to the truth behind the crimes |
| C．most unlawful acts are not harmful to the individual |
| D．they hold mistaken beliefs about law-breaking |
| A．To discuss whether laws are strict enough. |
| B．To remind people to behave with honesty. |
| C．To show people the importance of education. |
| D．To explain why many people have criminal records. |
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科目：高中英语 来源： 题型：阅读理解
Are you an optimist? Do you look at your glass and see it as half full? Do you believe that every cloud has a silver lining and that things generally turn out for the best? Do you believe that if something is meant to be, it will be? If you reply “yes” to all of these questions, then you are an optimist. You probably are enthusiastic, cheerful and outgoing. You may be successful at work and in love.
But you may be misguided because things don’t turn out for the best. You may believe that when one door closes another one opens (for example, you may fail to obtain a new job; another chance will come around soon). Wrong. When one door closes, another door slams (砰然关上) in your face. That’s bitter reality.
Now a book has been published which confirms what pessimists (悲观者) have suspected all along. It’s called The Positive Power of Defensive Pessimism. Its author argues that defensive pessimism can lead to positive results. Defensive pessimism is a strategy used to manage fear, anxiety and worry. Defensive pessimists prepare for the things by setting low outcomes for themselves. They carefully consider everything that may go wrong and plan for ways to handle these problems. And this gives them a sense of control. Lawrence Sanno, a psychology professor, says, “What’s interesting about defensive pessimists is that they tend to be very successful people, so their low opinion of the situation’s outcomes is not realistic. They use it to motivate themselves to perform better.”
So far, so good. This is not rocket science. Defensive pessimists prepare carefully and consider what might go wrong, whether at work, on date or even in a sports game. It makes sense to have a back-up plan. There are many sayings in English urging caution. For example, “Don’t put all your eggs in one basket.” And “Don’t count your chickens until they hatch.” To have a confident and optimistic approach to life’s problems is good. But listen to what Woody Alien, the American comedian says, “Confidence is what you have before you understand the problem.”
There are pros and cons to being an optimist and a pessimist. Don’t feel bad if you see the glass half empty. You are a realist. But lighten up and hook up with someone who sees the same glass half full.
【小题1】What’s the passage mainly about?
| A．A book that has recently been published. |
| B．How to become successful in life. |
| C．The dangers of being too optimistic. |
| D．The benefits of defensive pessimism. |
| A．it’s not a dangerous thing to do |
| B．it is quite simple to understand |
| C．the cost is not so high |
| D．there is no real proof |
| A．Don’t put all your eggs in one basket. |
| B．The glass is half full not half empty. |
| C．Whatever will be, will be. |
| D．Every cloud has a silver lining. |
| A．an optimist | B．a defeatist | C．a realist | D．a scientist |
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科目：高中英语 来源： 题型：阅读理解
One night recently , I was driving down a two-lane highway at about 60 miles an hour . A car approached from the opposite direction at about the same speed . As we passed each other , I caught the other driver’s eye for only a second . I wondered whether he might be thinking , as I was , how dependent we were on each other at that moment . I was relying on him not to fall asleep , not to be put off by a phone conversation, not to cross over into my lane and bring my life to a sudden end . Though we had never spoken a word to each other , he relied on me in just the same way .
Multiplied a million times over, I believe that is the way the world works . At some level , we all depend upon one another . Sometimes that dependence requires us simply not to do something like crossing over the double yellow line . And sometimes it requires us to act cooperatively , with friends or even with strangers .
As technology shrinks our world , the need increases for cooperative action among nations . In 2003, doctors in five nations were quickly organized to identify the SARS virus , which saved thousands of lives . The threat of international terrorism has shown itself to be a similar problem, one requiring coordinated action by police and intelligence forces across the world . We must recognize that our fates (命运) are not ours alone to control .
In my own life , I’ve put great stock in personal responsibility . But , as the years have passed, I’ve also come to believe that there are moments when one must rely upon the good faith and judgment of others . so , while each of us faces the case of driving alone down a dark road , what we must learn is that the approaching light may not be a threat , but a shared moment of trust .
【小题1】The author considers very important .
| A．driving alone on a dark road | B．independence of people |
| C．cooperation to identify SARS virus | D．shared trust and cooperation |
| A．the approaching car was very dangerous |
| B．they both drove their car at a terrific speed |
| C．he might be killed out of the other’s careless driving |
| D．it was dark and the road was not wide enough |
| A．only one experience | B．many similar experiences |
| C．a driver on a dark road | D．many friends and strangers |
| A．peoples’ fates can’t be controlled by themselves |
| B．the SARS virus spread quickly |
| C．terrorism can happen everywhere |
| D．the world has become smaller |
| A．believed in one’s own personal responsibility |
| B．counted upon himself alone in everything |
| C．had no trust in others’ good faith and judgment |
| D．had a change on his viewpoint of life |
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科目：高中英语 来源： 题型：阅读理解
In the more and more competitive service industry, it is no longer enough to promise customer satisfaction. Today, customer “delight” is what companies are trying to achieve in order to keep and increase market share.
It is accepted in the marketing industry, and confirmed by a number of researches, that customers receiving good service will promote business by telling up to 12 other people; those treated badly will tell their tales of woe to up to 20 people, and 80 percent of the people who feel their complaints are handled fairly will stay loyal.
New challenges for customer care have come when people can obtain goods and services through telephone call centers and the Internet. For example, many companies now have to invest a lot of money in information technology and staff training in order to cope with the “phone rage”—caused by delays in answering calls, being cut off in mid-conversation or left waiting for long periods.
“Many people do not like talking to machines,” says Dr. Storey Senior Lecturer in Marketing at City University Business School. “Banks, for example, encourage staff at call centers to use customer data to establish instant and good relationship with them. The aim is to make the customer feel they know you and that you can trust— the sort of comfortable feelings people have during face-to-face chats with their local branch manager.”
Recommended ways of creating customer delight include: under-promising and over-delivering (saying that a repair will be carried out within five hours, but getting it done within two); replacing a faulty product immediately; throwing in a gift voucher (购物礼卷) as an unexpected “thank you” to regular customers; and always returning calls, even when they are complaints.
Aiming for customer delight is all very well, but if services do not reach the high level promised, disappointment or worse will be the result. This can be eased by offering an apology and an explanation of why the service did not meet usual standards with empathy (for example, “I know how you must feel”), and possible solutions (replacement, compensation or whatever fairness suggests best meets the case).
Airlines face some of the toughest challenges over customer care. Fierce competition has convinced them that delighting passengers is an important marketing tool, while there is great potential for customer anger over delays caused by weather, unclaimed luggage and technical problems .
For British Airways staff, a winning telephone style is considered vital in handling the large volume of calls about bookings and flight times. They are trained to answer quickly, with their name, job title and a “we are here to help” attitude. The company has invested heavily in information technology to make sure that information is available instantly on screen.
British Airways also says its customer care policies are applied within the company and staff are taught to regard each other as customers requiring the highest standards of service.
Customer care is obviously here to stay and it would be a foolish company that used slogans such as "we do as we please”. On the other hand, the more customers are promised, the greater the risk of disappointment.
【小题1】We can learn from Paragraph 2 that .
| A．complaining customers are hard to satisfy |
| B．unsatisfied customers receive better service |
| C．Satisfied customers catch more attention |
| D．well-treated customers promote business |
| A．customers often use phones to express their anger |
| B．people still prefer to buy goods online |
| C．customer care becomes more demanding |
| D．customers rely on their phones to obtain services |
| A．Calling customers regularly | B．Giving a “thank you” note. |
| C．Delivering a quicker service | D．Promising more gifts. |
| A．“I know how upset you must be.” | B．“I appreciate your understanding.” |
| C．“I’m sorry for the delay.” | D．“I know it’s our fault.” |
| A．their telephone style remains unchanged |
| B．they are more likely to meet with complaints |
| C．the services cost them a lot of money |
| D．the policies can be applied to their staff |
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科目：高中英语 来源： 题型：阅读理解
If you are living in the city, have you ever thought of going to live in the country for a change? Many people want to move from the country to the city because they think life in the city is more exciting and better than that in rural (农村的) areas, especially young people who like new and modern things.
Often people feel that they can find the latest styles only in the city. Other people are interested in technological (科技的) things and high-tech jobs and think they can find them only in a big city. If they want to find a job, especially a good position in a company, they feel they have to live in a city. To get these jobs, they are willing to put up with many of the disadvantages (不利因素) of city life such as heavy traffic and pollution.
However, it is now possible to enjoy a higher quality of life in the countryside and still enjoy some of the advantages (好处) of living in the city.
Nowadays, travel is fast and information is available (可获得的) on the Internet, so many people are able to do their work in home offices.
Because they have e-mail and personal computers, they don't have to be in big cities to do their business. It is not important where they actually work because the results of their work can be sent everywhere with technology. Now they can enjoy life in the countryside and still be able to do good business and successful careers.
【小题1】The underlined phrase “put up with” (in Para. 3) probably means “_____”.
| A．change | B．stand |
| C．be angry with | D．be pleased with |
| A．because of the Internet and fast travel |
| B．because of e-mail and personal computers |
| C．because travel is fast |
| D．because the rural areas are developing faster than cities |
| A．She / he prefers to live in the countryside rather than live in the city. |
| B．She / he prefers to live in the city rather than live in the countryside. |
| C．She / he likes both city life and countryside life. |
| D．It is not clear which life she / he prefers. |
| A．Life in the city | B．Life in the country |
| C．Go and live in the city | D．Go and live in the country |
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