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阅读短文并回答问题,将答案写到答题卡相应的位置上(请注意问题后的词数要求)。
You can't avoid a conflict at work. If you can avoid a conflict, it means you will win what you want regardless of what the other person wants. Since the potential issue has not been removed, it will simply reappear later. Here are the necessary steps to effectively get rid of conflicts at work.
★ Realize that some conflicts are unavoidable at work. On numerous occasions, conflict and disagreement are likely to happen. But when a conflict happens it's not the end of the world. On the contrary, it can be the beginning of an interesting learning process. Conflicts mean that people care enough to disagree strongly. The trick is not to allow the conflict to go on forever.
★ Handle conflicts sooner rather than later. Solve a conflict when it starts, as it only gets worse with time going by. Conflicts at work arise not from something that was said, but from something that wasn't said! Everyone's waiting for the other to admit he's wrong and gets more unpleasant after the conflict has lasted a while. It's essential to interrupt the "waiting game" before it gets to that point.
★ Ask nicely. If somebody has done something that made you angry, or if you don't understand their viewpoint or actions, simply asking nicely about it can make a world of difference.  Never assume that people do what they do to annoy or hurt you. Sometimes there's a good reason why that person does what he or she does, and a potential conflict disappear right there. Do remember to make an inquiry, not an accusation of any sort.
★ Appreciate. Praise the other part in the conflict. Tell them why it's worth it to you to solve the conflict. This can be difficult as few people find it easy to praise and appreciate a person they disagree strongly with, but it's a great way to move forward.

Topic
How to【小题1】conflicts at work
Reason
Conflicts won't 【小题2】if not dealt with
【小题3】on handling conflicts
● Don't be afraid of conflicts which can happen in many【小题4】and try to resolve a conflict soon or it will get【小题5】
●Interrupt the "waiting game" and try to admit your【小题6】actively.
● Don’t imagine people do something to make you【小题7】on purpose.
● Remember not to【小题8】others, but ask them nicely about what they do, which may make a difference.
● Try to appreciate the other part in the conflict although it is 【小题9】to do so.
【小题10】
As long as you learn to do with conflicts, you'll work in joy.


【小题1】handle/ solve/ remove
【小题2】disappear
【小题3】Tips/ Suggest ions/ Advice
【小题4】cases/ circumstances
【小题5】worse
【小题6】mistake(s) /fault (s)
【小题7】annoyed/ hurt/ angry
【小题8】accuse/blame
【小题9】hard/ difficult
【小题10】Conclusion

解析【小题1】同义词转换。第一段最后to effectively get rid of conflicts at work.
【小题2】词义转换。根据第一段第2句话。Since the potential issue has not been removed, it will simply reappear later.
【小题3】归纳总结。左边的几点都是提出的建议。
【小题4】同义词转换。根据第二段第一行On numerous occasions。
【小题5】原词再现。根据第三段1,2行as it only gets worse
【小题6】同义词转化。根据第三段第三行admit he's wrong。
【小题7】意义转换。根据倒数第2段第三行Never assume that people do what they do to annoy or hurt you.
【小题8】同义词转换。根据倒数第2段2,3行simply asking nicely about it can make a world of difference.可知不要责备别人,而是要友好地询问。
【小题9】句型转换。根据文章倒数第2行This can be difficult。
【小题10】总结归纳。

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