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    File Created                                                            Page 1

             DELAYED BAGGAGE REPORT

      PRINTED AT ALBANY N.Y. AIRPORT ON JULY 10 2012 11:15 A.M.

    _______________________________________________________________________________

    Dear Valued Customer,

    We regret that your baggage was not available to claim after your recent flight. Everything possible will be done to locate your property and return it to you promptly.

    For information regarding your delayed baggage, contact the United Airlines Baggage Resolution Center at its 24 hour, seven day a week number:

    1-800-335-BAGS (2247) (US – Toll Free)

    281-821-3536 (Local Houston Number)

    Or visit site: http://www.united.com/for/bagtracing

    As soon as you file your Delayed Baggage Report, United Airlines will begin to trace for your baggage system wide. Our Baggage Resolution staff will make every effort to call you once a day to keep you updated on our progress.

    So that we can quickly access your records, please refer to the File Reference Number on this receipt when corresponding or calling.

    Keep this receipt with your claim check and E-Ticket receipt until your baggage is returned to you.

    In most circumstances, United Airlines will deliver your baggage when it is located. Delivery times vary depending on location.

    If your baggage has not been returned to you within the initial five-day tracing period, please download a claim form at http://www.united.com/web/en-US/content/travel/baggage/delayed.aspx and return it to us with the required documentation included.

    http://csmcbagapp.nam.coair.com/bmswtweb/Docs/FileCreatedPrintPC.aspx?ref_num=144…

    _______________________________________________________________________________

    DELAYED BAGGAGE REPORT                      FILE REFERENCE: ALBUA25876

    _______________________________________________________________________________

    Name:          JOHN JACKSON                   Contact Number: 802-247-9999

    Delivery Address: 66 MOONBROOK DR

    BRANDON                        Email: minminvt@yahoo.com

    VERMONT USA 05745                

    _______________________________________________________________________________

    Bag Tag     Description

    0037387643  Soft-Side Upright suitcase

    0037387657  Non-Zippered, hard side horizontal suitcase

    60.   Where does the receipt most probably come from?

    A. Suitcase Tracing Website.                 B. Delivery Center of United Airlines.

    C. Baggage Resolution Center.                  D. Information Center of the Airport.

    61.   From the receipt we can learn that John Jackson ______.

    A. must have filed his Delayed Baggage Report already

    B. couldn’t deal with his delayed baggage on line until July 17, 2012

    C. should call 802-247-9999 for the information about his delayed baggage

    D. may not know anything about his delayed baggage during the first five days

    62.   Which of the following information is not provided in the receipt?

    A. The description of the customer’s checked suitcases.

    B. The regular routine of the delayed baggage tracing.

    C. The contact phone number of Albany N.Y. Airport.

    D. The customer’s delayed baggage file reference number.  

    CAC

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    　　One thing the tour books don’t tell you about London is that 2000 of its residents are foxes．They ran away from the city about two centuries ago after developers and pollution moved in．But now that the environment is clear, the foxes have come home．

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    B
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    阅读理解。
         Dave needed to prepare for Saturday's fishing trip. He went into his hall closet, where he had more than
    20 rods and reels. Nowadays he went fishing twice a year at Big Bear, a huge lake in southern California
    about 7,000 feet up in the mountains.
         California tries to improve the fishing industry by sponsoring (发起) a Free Fishing Day twice a year,
    once in June and once in September. That's enough for Dave. He went mostly because it was a social event
    with a few friends, not so much to catch fish. Even driving up a twisty (弯弯曲曲的) two-lane road was
    worth the trip. Let alone the big, beautiful houses and trees that lined the shore of the lake.
         Preparing was a project in itself. Dace had even created a computer file named Fishing Trip. It was a
    checklist of 45 things to take to Big Bear. He took two rods, because on Free Fishing Day you were allowed
    to fish with two rods instead of the usual one rod. He took a sweatshirt, jeans, two pairs of socks, a heavy
    hooded jacket, winter gloves, and a scarf. He also took flip-flops, shorts, a T-shirt, sunglasses, a big hat,
    and lightweight raincoat. If you go to Big Bear in June, you'd better be prepared for hot or cold, rain or shine.
         He prepared a couple of magazines to read just in case the fish weren't biting. He and his friends joked
    that the fish were always biting-in the spot you just left or the spot you were headed for.
         After about an hour and a half; Dave had gathered all the items on his list into a neat pile next to his door.
    He went to bed knowing that tomorrow's weather and fishing were unpredictable, but the good time with
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