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    A. family B. workers C. customers D. friends 【查看更多】

     

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    From Mr．Ward Hoffman

    　　Sir, I was halfway through Professor Raj Persaud's article “What's the tipping point?”(Financial Times Weekend, April 9－10)when it occurred to me that what I was reading was not ironic(讽刺的)．If Professor Persaud wants to know why Americans tip in restaurants, he needs only to ask the first American he meets in London．

    　　Americans tip in restaurants for one reason, and one reason only：we tip to supplement the salary of the restaurant workers：quality of service doesn't enter into it, beyond the fact that one may tip a bit less for poor service, or a bit more for good service．

    　　Not tipping at all in a non-fast-food restaurant is not a choice．In the USA, one used to tip about 15％ for dinning in a family-style restaurant or in a top-level restaurant．Here, in San Francisco Bay area restaurants, we are encouraged to tip 20％ or more, to help the restaurant workers live in this expensive area．

    　　After eating at an Italian restaurant in my city, I left a tip of 20％ on the non-tax part of our dinner bill．It was expected．There is nothing more complicated than that about American tipping in restaurants．

    Ward Hoffman

    Palo Alto, CA 94306 US

    *　　　　　　*　　　　　　*

    From Mr．Philip Mcbride Jonson

    　　Sir, I agree with most of Raj Persaud's opinion about the doubtful value of tipping, but with one exception．Tips can be very useful when one is a repeat customer or diner．

    　　It is only when the tipper is a stranger and likely to remain so that the system doesn't work to his/her advantage．But a frequent customer at a hotel or a restaurant always tips a bit more, and the difference in service and treatment will be easily felt．

    Philip Mcbride Jonson

    Great Walls, VA 22056, US

    (1)

    From Hoffman's letter we can learn that ________．

    [　　]

    A．

    quality of service determines tipping in the USA

    B．

    Americans don't tip in non-fast-food restaurants

    C．

    tipping in US top-level restaurants is not a must

    D．

    how to tip in the USA is very complicated

    (2)

    Jonson's letter shows that ________．

    [　　]

    A．

    a stranger in a restaurant is likely to tip more

    B．

    frequent diners in a restaurant receive better service

    C．

    repeat diners may get good service if they tip more

    D．

    the tipping system works to the advantage of new customers

    (3)

    From these two letters, we can learn Professor Raj Persaud ________．

    [　　]

    A．

    feels the doubtful value of tipping

    B．

    believes tipping improves quality of service

    C．

    wants to ask Hoffman about tipping in US

    D．

    thinks one can get good service by tipping a bit more

    (4)

    We are most likely to read these two letters in a ________．

    [　　]

    A．

    notice

    B．

    handbook

    C．

    booklet

    D．

    newspaper

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    阅读理解

    　　From Mr．Ward Hoffman．

    　　Sir, I was halfway through Professor Raj Persaud’s article “What’s the tipping point”(Financial Times Weekend, April 9-10)when it occurred to me that what I was reading was not ironic(讽刺的)．If Prof Persaud wants to know why Americans tip in restaurants, he needs only to ask the first American he meets in London．

    　　Americans tip in restaurants for one reason, and one reason only：we tip to supplement(补贴)the salary of restaurant workers．Quality of service does not enter into it, beyond the fact that one may tip a bit less for poor service, or a little more for good service．Not tipping at all in a non-fast-food restaurant is not a choice．In the US, one used to tip about 15 per cent for dining in a family-style restaurant or in an up-market(高档的)restaurant．Here, in San Francisco Bay area restaurants, we are encouraged to tip 20 per cent or more, to help restaurant workers live in this very expensive area．

    　　After eating at an Italian restaurant in my city, I left a tip of 20 per cent on the non-tax part of our dinner bill．It was expected．There is nothing more complicated(复杂的)than that about Americans tipping in restaurants．

    　　Ward Hoffman, Palo Alto, CA 94306, US

    　　***

    　　From Mr．Philip McBride Johnson．

    　　Sir, I agree with most of Raj Persaud’s opinion about the doubtful value of tipping, but with one exception(例外)．Tips can be very useful when one is a repeat customer or diner．It is only when the tipper is a stranger and likely to remain so that the system does not work to his or her advantage．But frequent a hotel or a restaurant, always tip a bit more, and the difference in service and treatment will be easily felt．

    　　Philip McBride Johnson, Great Falls, VA 22066, US

    (1)

    What can we learn from Hoffman’s letter?

    [　　]

    A．

    Quality of service determines tipping in the US．

    B．

    Americans don’t tip in non fast-food restaurants．

    C．

    Tipping in US up-market restaurant is unnecessary．

    D．

    How to tip in the United States is not complicated．

    (2)

    Johnson’s letter shows _________．

    [　　]

    A．

    a stranger in a restaurant is likely to tip a bit more

    B．

    diners receive better service if they frequent a restaurant

    C．

    repeat diners may get good service if they tip a bit more

    D．

    the tipping system works to the advantage of new customers

    (3)

    From the two letters, we can learn Professor Raj Persaud _________．

    [　　]

    A．

    feels doubtful about the value of tipping

    B．

    believes tipping improves quality of service

    C．

    wants to ask Hoffman about tipping m the US

    D．

    thinks tipping a bit more one can get good service

    (4)

    The two letters most probably appears in a _________．

    [　　]

    A．

    notice

    B．

    handbook

    C．

    book review

    D．

    newspaper

    查看答案和解析>>

    My parents operated a small restaurant in Seattle．It was open twenty-four hours a day, six day a week．And my first real job，when I was six years old，was 1 the diners’ shoes．My father had done it when he was young，so he taught me 2 to do it efficiently，telling me to 3 to Re-shine the shoes if the customer wasn’t 4 .

    Working in the restaurant was a cause of great 5 　because I was also working for the good of the family．But my father 6 that I had to meet certain standards to be part of the team．I 7 to be punctual(守时的)，hard-working，and polite to the 8 ．

    I was 9 paid for the work I did at the restaurant．One day I made the mistake of advising Dad that he 10 give me $10 a week．He said，“OK．How about you paying me for three meals a day you have here? And 11 the times you bring in your friends for free soft drinks?” He 12 I owed him about $40 a week．

    I remember returning to Seattle after being 13 in the US Army for about two years．I had just been promoted to Captain at that time．And full of pride，1 walked into my parents’ restaurant，but the 14 thing Dad said was，“How about your 15 up tonight?” I couldn’t 16 my ears! I am an officer in the Army! But it didn’t 17 as far as Dad was concerned，I was just 　18 　member of the team．I reached for the mop(拖把)．Working for Dad has taught me the devotion to a 19 is above all．It has nothing to do with 20 that team is involved in a family restaurant or the US Army．

    1．A．cleaning　 B．shining　　 C．removing　　 D．keeping

    2．A．why　　　　 B．what　　　 C．when　　　　 D．how

    3．A．offer　　　 B．refuse　　 C．love　　　　 D．learn

    4．A．interested B．annoyed　　 C．relaxed　　　 D．satisfied

    5．A．fun　　　　 B．pride　　　 C．trouble　　　 D．effort

    6．A．got it right　　 B．kept it a rule　 C．made it clear　　 D．took it for granted

    7．A．had　　　　 B．tended　　 C．hated　　　　 D．managed

    8．A．family　　 B．workers　　 C．customers　　 D．friends

    9．A．never　　　 B．always　　 C．seldom　　　 D．ever

    10．A．must　　　 B．should　　 C．might　　　　 D．could

    11．A．at　　　　 B．before　　 C．around　　　 D．for

    12．A．worked out　 B．found out C．put out　　　 D．thought out

    13．A．alone　　 B．away　　　 C．outside　　　 D．off

    14．A．usual　　 B．last　　　 C．next　　　　 D．first

    15．A．washing　 B．taking　　 C．cleaning　　 D．moving

    16．A．ignore　　 B．follow　　 C．believe　　　 D．understand

    17．A．happen　　 B．care　　　 C．go　　　　　 D．matter

    18．A．no　　　　 B．other　　　 C．some　　　　 D．another

    19．A．team　　　 B．family　　 C．leader　　　 D．restaurant

    20．A．why　 　　 B．whether　　 　 C．when 　　　　 D．how

     

     

    查看答案和解析>>

    My parents ran a small restaurant in Seattle. It was open twenty-four hours a day, six day a week. And my first real job，when I was six years old，was  1  the diners’ shoes. My father had done it when he was young，so he taught me  2  to do it efficiently，telling me to  3  to Re-shine the shoes if the customer wasn’t  4 .

    Working in the restaurant was a cause（事业） of great  5   because I was also working for the good of the family. But my father  6  that I had to meet certain standards （标准）to be part of the team. I  7  to be punctual（守时的），hard-working，and polite to the  8  .

    I was  9  paid for the work I did at the restaurant. One day I made the mistake of advising Dad that he  10  give me $10 a week. He said，“OK. How about you paying me for three meals a day you have here? And  11 the times you bring in your friends for free soft drinks?” He  12  I owed him about $40 a week.

    I remember returning to Seattle after being  13  in the US Army for about two years. I had just been promoted to Captain at that time. And full of pride，I walked into my parents’ restaurant，but the  14 thing Dad said was，“How about your  15  up tonight?” I couldn’t  16  my ears! I am an officer in the Army! But it didn’t   17  as far as Dad was concerned，I was just   18  member of the team. I reached for the mop（拖把）. Working for Dad has taught me the devotion to a  19  is above all. It has nothing to do with    20    that team is involved in a family restaurant or the US Army.

    1．A．cleaning                B．shining                C．removing             D．keeping

    2．A．why                     B．what                   C．when                  D．how

    3．A．offer                     B．refuse                 C．love                    D．learn

    4．A．interested              B．annoyed              C．relaxed                D．satisfied

    5．A．fun                       B．pride                   C．trouble                D．effort

    6．A．got it right             B．kept it a rule         C．made it clear        D．put it true

    7．A．had                       B．tended                 C．hated                  D．managed

    8．A．family                   B．workers              C．customers           D．friends

    9．A．never                    B．always                C．seldom                D．ever

    10．A．must                   B．should                 C．might                  D．could

    11．A．at                        B．before                 C．around                D．for

    12．A．worked out          B．found out            C．put out                D．thought out

    13．A．alone                   B．away                   C．outside                D．off

    14．A．usual                   B．last                     C．next                    D．first

    15．A．washing              B．taking                  C．cleaning              D．moving

    16．A．ignore                 B．follow                 C．believe                D．understand

    17．A．happen                B．care                    C．go                      D．matter

    18．A．no                      B．other                   C．some                  D．another

    19．A．team                   B．family                 C．leader                  D．restaurant

    20．A．why                    B．whether               C．when                  D．how

    查看答案和解析>>

    My parents operated a small restaurant in Seattle. It was open twenty-four hours a day, six days a week. And my first real job，when I was six years old，was  1  the diners’ shoes. My father had done it when he was young，so he taught me  2  to do it efficiently（有效地），telling me to  3  to Re-shine the shoes if the customer wasn’t  4  .

    Working in the restaurant was a cause of great   5   because I was also working for the good of the family. But my father  6  that I had to meet certain standards（标准） to be part of the team. I  7  to be punctual（守时的），hard-working，and polite to the  8  .

    I was  9  paid for the work I did at the restaurant. One day I made the mistake of advising Dad that he  10  give me $10 a week. He said，“OK. How about you paying me for three meals a day you have here? And  11  the times you bring in your friends for free soft drinks?” He  12  I owed him about $40 a week.

    I remember returning to Seattle after being  13  in the US Army for about two years. I had just been promoted（升迁） to Captain at that time. And full of pride，I walked into my parents’ restaurant，but the  14  thing Dad said was，“How about your  15  up tonight?” I couldn’t  16  my ears! I am an officer in the Army! But it didn’t   17  as far as Dad was concerned，I was just  18   member of the team. I reached for the mop（拖把）. Working for Dad has taught me the devotion to a  19  is above all. It has nothing to do with  20  that team is involved in a family restaurant or the US Army.

    1．A．cleaning                B．shining                C．removing             D．keeping

    2．A．why                     B．what                   C．when                  D．how

    3．A．offer                     B．refuse                 C．love                    D．learn

    4．A．interested              B．annoyed              C．relaxed                D．satisfied

    5．A．fun                       B．pride                   C．trouble                D．effort

    6．A．got it right             B．kept it a rule         C．made it clear        D．took it for granted

    7．A．had                       B．tended                 C．hated                  D．managed

    8．A．family                   B．workers              C．customers           D．friends

    9．A．never                    B．always                C．seldom                D．ever

    10．A．must                   B．should                 C．might                  D．could

    11．A．at                        B．before                 C．around                D．for

    12．A．worked out          B．found out            C．put out                D．thought out

    13．A．alone                   B．away                   C．outside                D．off

    14．A．usual                   B．last                     C．next                    D．first

    15．A．washing              B．taking                  C．cleaning              D．moving

    16．A．ignore                 B．follow                 C．believe                D．understand

    17．A．happen                B．care                    C．go                      D．matter

    18．A．no                      B．other                   C．some                  D．another

    19．A．team                   B．family                 C．leader                  D．restaurant

    20．A．why                    B．whether               C．when                  D．how

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