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11.There are two computer companies.One of them has a special person who answers all questions that are sent to him.The person is a 63-year-old man.He is known for always finding the right answers.On the internet,more and more people are finding out about this clever man.
He has silver hair and is very kind.He feels that his age helps him with his job.He remembers a lot of things people asked about.He says that every day is different,so he is never bored.He will try his best to answer all your questions.He tries to return the answers within 24hours.The questions he gets are very different each day.He loves his job.And the company has a good reputations(名声).
However,the other company doesn't have a special place for people to ask question.if a customer ask a questions,it takes a long time to get an answer.Sometimes people may never get an answer at all.It always makes customers unhappy.
Companies should have a person who will answer people's questions.It keeps customers happy.Happy costumers will keep doing business with the company.

46.The 63-year-old man is never bored becauseB
A.he believes that he is clever  
B.he thinks every day is different
C.he knows that he is kind
D.he finds that his job is easy to do
47.What do people think of the first the computer company?C
A.It bores its workers  
B.it has many old workers
C.it keeps customers happy 
D.it sells cheap computers
48.If you ask the second computer company a question,you mayA
A.never get an answer 
B.get a prize instead of an answer
C.get an answer very soon      
D.get an answer from a special place
49.The writer thinks it isD for companies to have a person answering people's questions
A.difficult  
B.interesting
C.silly     
D.important
50.The person in the first computer company is famous forC
A.giving the wrong answers  
B.helping old people
C.finding the right answers 
D.having silver hair.

分析 有两家电脑公司,其中一家公司里有一个特殊的人,他每天都会回答人们提出的每个问题,不厌其烦,得到了顾客的喜爱,同时为公司获得了好名声;另外一家电脑公司没有回答顾客问题的人,所以顾客有了越来越多的抱怨和烦恼.
每个公司都应该拥有解答顾客问题的人,只有顾客高兴了满意了,才会继续和公司保持商业往来.

解答 46.B.细节题解题.根据He says that every day is different,so he is never bored.可知,"他说每天都是不同的,所以他从不厌烦",故选B.
47.C.细节题解题.根据Companies should have a person who will answer people's questions.It keeps customers happy可知,"公司应该有一个能回答问题的人,这会使顾客们高兴",故选C.
48.A.细节题解题.根据if a customer ask a questions,it takes a long time to get an answer.Sometimes people may never get an answer at all可知,"第二个公司里,如果一个顾客问一个问题,会花费很长时间得不到答案.或者人们可能根本得不到答案.故选A.
49.D.推理判断题.根据Companies should have a person who will answer people's questions.It keeps customers happy.Happy costumers will keep doing business with the company可知,"每个公司都应该拥有解答顾客问题的人,只有顾客高兴,快乐的顾客将会继续和公司保持商业往来",因此推断"对于一家公司来说,拥有一个能够及时回答人们问题的人是很重要的",故答案为:D.
50.C.细节题解题.根据The person is a 63-year-old man.He is known for always finding the right answers.可知,"这个六十三岁的老人以经常能够找到正确的答案而出名",故选C.

点评 对于阅读理题,首先指导学生速读全文,抓住中心主旨;然后细读小题,捕获相关的信息,各个作答;然后复读,核对答案.

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