五、阅读理解。
Get Calm First
Wait until you are calm before addressing a conflict. Take some time to cool off or breathe.
Ignore or Walk Away
This works good when dealing with something that is annoying you.
Find a Win-Win Solution
Brainstorm a solution or make a deal where everyone feels heard and that their voices and needs matter.
Share or Take Turns
Everyone wins!
Play a Game of Chance
Like Rock, Paper, Scissors or Flip a Coin.
Do Something Else
Like playing another game.
Use an I-Message
Say how you feel, what you hope for and how you want to be treated. For example, “I feel ______ when ______ or I would like ______.”
Ask for Help
Get help if you feel unsafe or have tried 2 or 3 of these strategies and still feel stuck.
Listen to the other person without judgment. Try to put yourself in their shoes.
Say Words that Mean “No”
Use a strong and respectful voice to say that you are not okay with something.
Apologize
Saying you are sorry when you make a mistake helps to make repairs.
conflict (冲突); solution (方法); annoy (使……恼怒); interrupt (打断谈话); judgment (评价)
( )1. What does the underlined word “Ignore” mean in this passage?
A. Pay no attention.
B. Never lose heart.
C. Tell the truth.
D. Keep it secret.
( )2. Which of the following is the most suitable for ▲?
A. Listen with Half an Ear
B. Put Yourself Before Others
C. Listen with an Open Heart
D. Put Others Before Yourself
( )3. After reading the passage, we can learn how to ______ conflicts.
A. avoid
B. solve
C. cause
D. prevent
答案：1. A
解析：根据“Ignore or Walk Away This works good when dealing with something that is annoying you.”可知“Ignore”的意思是“忽视，不关注”，A选项“Pay no attention.”（不注意）符合；B选项“Never lose heart.”（永不灰心）；C选项“Tell the truth.”（说实话）；D选项“Keep it secret.”（保密），所以选A。
2. C
解析：根据“Listen to the other person without judgment. Try to put yourself in their shoes.”可知是要用心倾听，不带评判，设身处地为他人着想，C选项“Listen with an Open Heart”（敞开心扉倾听）符合；A选项“Listen with Half an Ear”（心不在焉地听）；B选项“Put Yourself Before Others”（把自己放在别人前面）；D选项“Put Others Before Yourself”（把别人放在自己前面），所以选C。
3. B
解析：文章主要介绍了处理冲突的各种方法，如先冷静、忽视或走开、寻找双赢解决方案等，所以是教我们如何解决冲突，A选项“avoid”（避免）；B选项“solve”（解决）；C选项“cause”（引起）；D选项“prevent”（阻止），所以选B。
